Luzern eCommerce
Luzern eCommerce
51 – 200 Employees
B2BeCommerceMarketplace
Luzern eCommerce helps consumer brands grow across marketplaces, retail media, and direct-to-consumer channels. Its managed services cover marketplace operations on platforms such as Amazon, eBay, and Zalando; social commerce; D2C webstore launches; Amazon Ads and DSP; content; fulfillment and logistics; Merchant-of-Record services; and broader e-commerce operations. The company combines these services with proprietary AI technology and uses a consignment and shared-success model designed to align its commercial interests with those of its clients. Luzern eCommerce operates across more than 40 countries and has offices in Dublin, London, and Barcelona.

Amazon eCommerce Acceleration Manager

Drive Amazon marketplace growth for global consumer brands across Vendor and Seller Central. Lead client strategy, performance, promotions, and delivery with cross-functional teams.

Description

  • Build and maintain relationships with key client accounts
  • Manage Amazon performance across Vendor Central (1P) and Seller Central (3P)
  • Turn client goals and strategies into plans for marketplace growth
  • Oversee catalogue and content, pricing, promotions, inventory, availability, operations, and customer experience
  • Review sales, profitability, and marketplace results to spot risks and growth opportunities
  • Resolve Vendor and Seller Central issues with Amazon, clients, and internal teams
  • Prepare and lead client performance reviews and quarterly business reviews
  • Work with eCommerce Operations, Advertising, Content, Technology, and other internal teams
  • Help deliver promotions, product launches, and peak trading periods
  • Find ways to grow client results and expand work across Amazon and other marketplaces
  • Coach and support junior members of the eCommerce Acceleration team

Requirements

  • Hands-on experience managing Amazon marketplace accounts, either for a brand or at an agency
  • Working knowledge of Amazon Vendor Central and Seller Central
  • Experience with Vendor Central and a clear understanding of the 1P model
  • Experience managing sales, margin, availability, pricing, catalogue health, and promotions
  • Strong client and stakeholder management skills
  • Commercial and analytical judgment, with the ability to turn data into insights and actions
  • Proactive, solutions-focused approach
  • Self-awareness, openness to feedback, and motivation to improve
  • Positive and collaborative attitude
  • Strong attention to detail, organisation, and ability to prioritise across multiple accounts
  • Confident written and spoken English
  • Preferred: experience with Zalando, eBay, Walmart, TikTok Shop, or Allegro
  • Preferred: Amazon Advertising or performance marketing experience
  • Preferred: experience with Excel, Power BI, Helium 10, Keepa, or similar tools
  • Preferred: experience in an agency or multi-client environment
  • Preferred for Manager level: people management, mentoring, or coaching experience

Benefits

  • Attractive salary package and benefits
  • Competitive annual leave
  • Flexible working arrangements
  • Learning and development programmes
  • Inclusive, collaborative workplace with a social atmosphere
  • Employee Assistance Programme (EAP)
  • Quarterly company-sponsored social events

Related Jobs