DirectMeds is an Australian healthcare company operating a consumer telehealth platform for confidential, doctor-led consultations. Patients connect with AHPRA-registered doctors for prescription treatments, with current services focused on erectile dysfunction and planned expansion into skin, hair loss, and weight management. Consultations take place outside Medicare, while approved prescriptions are dispensed through licensed Australian pharmacies and delivered discreetly. The platform also emphasizes private handling of medical records and a streamlined assessment and phone-consult process.
Accounts Receivable Specialist
Handle B2B invoicing, collections, payment application, and reconciliations for a telehealth and pharmacy services company. Support finance leadership with month-end close, audits, and the transition to a new ERP.
United States$48,000 – $58,000 / year
RemoteFull-timeJuniorMiddleNo degree requiredEnglish RequiredAccounts ReceivableDescription
- Prepare and send accurate invoices to business clients in line with contract terms.
- Act as clients’ main day-to-day contact for billing.
- Respond to billing questions, investigate and resolve discrepancies, and manage disputes.
- Track overdue receivables and follow a regular collections schedule by email and phone.
- Refer overdue accounts to finance leadership in accordance with policy.
- Record customer payments made by ACH, wire transfer, check, or card.
- Match receipts against bank records and the general ledger.
- Keep customer records, billing contacts, payment terms, and onboarding documents up to date.
- Create weekly receivables aging and collections updates for finance leaders.
- Assist with month-end close by preparing receivables reconciliations and supporting schedules.
- Collect and organize monthly statements and reports from banks, lenders, and platforms.
- Assist with audits by preparing schedules, confirmations, and workpapers.
- Record and refine billing and collections procedures.
- Help move receivables workflows into a new ERP system.
- Take over receivables responsibilities from the general accounting team within the first 90 days.
Requirements
- Bring at least two years of experience in accounts receivable, billing, or collections.
- B2B billing experience is strongly preferred.
- Communicate comfortably and professionally with clients in writing and by phone.
- Maintain strong attention to detail and accuracy.
- Stay organized and independently manage a recurring billing calendar.
- Use Excel proficiently, including lookups and pivot tables.
- Experience with QuickBooks Online or a major ERP is an advantage.
- An associate’s or bachelor’s degree in accounting, finance, or business—or equivalent practical experience—is preferred.
- Work effectively in a fast-paced, entrepreneurial setting.
- Be authorized to work in the United States without employer sponsorship.
Benefits
- Eligible for a profit-sharing opportunity after the first year; awards depend on individual performance and group profitability.
- Fully remote work within the United States, with flexible hours.
- No travel required.
- Medical coverage.
- Paid time off accrues during the first year and is flexible thereafter.
- A 401(k) plan rollout is planned.