SONDA Technical Support Specialist (Level 1B)
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Provide technical support for clinical and corporate software at SONDA. Resolve incidents, configure hardware, and manage equipment assets and warranties.
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Logistics and Inventory Coordinator — Mexico (Remote)
Coordinate logistics and inventory activities for HireHawk’s B2B import/export operations in Mexico. Manage shipments, documentation, claims, inventory movements, and customer orders across international markets.
विवरण
- Coordinate domestic and international shipments with carriers, freight forwarders, warehouses, and logistics partners
- Monitor shipments from dispatch through delivery, escalating delays, exceptions, and missed milestones
- Provide timely shipment updates to suppliers, warehouses, drivers, customers, and internal stakeholders
- Prepare, review, and verify bills of lading, packing lists, commercial invoices, and customs documents
- Investigate and escalate discrepancies in weights, quantities, shipment records, documentation, and delivery details
- Coordinate final-mile delivery needs and help address issues that may prevent successful delivery
- Process, evaluate, and report product quality claims and shipment discrepancies
- Oversee inventory transfers and warehouse logistics while keeping movement records accurate
- Enter customer orders and maintain order data in Order Management and ERP systems
- Produce recurring and on-demand logistics, order, claims, and shipment reports for Operations
- Support B2B import/export and supply chain activities serving international customers, including markets in Latin America
आवश्यकताएँ
- At least 1–3 years of experience in logistics, shipping, supply chain, transportation, or a related operations role
- Experience in B2B logistics or import/export operations involving international shipments
- Practical experience coordinating domestic and international freight
- Working knowledge of bills of lading, packing lists, commercial invoices, customs paperwork, and related shipping documents
- Fluent written English and strong professional email communication skills
- High attention to detail with the ability to follow structured processes and SOPs
- Experience coordinating shipments involving Asia, Mexico, or Latin America
- Experience handling logistics claims, product quality claims, shipment discrepancies, or documentation exceptions
- Experience investigating mismatches in quantities, weights, invoices, or shipment documents
- Strong proficiency with Excel and Microsoft Office
- Experience using ERP, Order Management, inventory, or logistics tracking systems
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