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Design and deliver Red Hat OpenShift, Kubernetes, and hybrid cloud solutions for enterprise customers. Lead customer engagements focused on infrastructure, automation, and application delivery.
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Rackspace Technology एक वैश्विक प्रबंधित क्लाउड सेवा प्रदाता है, जो उद्यमों को मल्टीक्लाउड, हाइब्रिड और निजी क्लाउड वातावरणों की रूपरेखा तैयार करने, उन्हें बनाने, स्थानांतरित करने और संचालित करने में सहायता करता है। इसका काम क्लाउड अवसंरचना, एप्लिकेशन आधुनिकीकरण, डेटा प्लेटफ़ॉर्म, कृत्रिम बुद्धिमत्ता और मशीन लर्निंग, साइबर सुरक्षा, प्रबंधित होस्टिंग, कोलोकेशन और प्रमुख हाइपरस्केलर के साथ एकीकरण तक फैला हुआ है। Rackspace विनियमित और मिशन-महत्वपूर्ण संगठनों के लिए परामर्श, पेशेवर और प्रबंधित सेवाओं को एक साथ लाता है, जिसमें सुरक्षा, अनुपालन, लागत अनुकूलन और विश्वसनीय संचालन पर जोर दिया जाता है। इसकी टीमें परामर्श, लॉजिस्टिक्स और कृत्रिम बुद्धिमत्ता से जुड़े क्षेत्रों में काम करती हैं तथा जटिल उद्यम क्लाउड कार्यक्रमों से संबंधित विभिन्न तकनीकी भूमिकाएँ प्रदान करती हैं।
Cloud Engineer I – AWS and Kubernetes, Remote India
Support Rackspace Technology’s multicloud operations with AWS, Kubernetes, CI/CD, patching, and production support. Manage L1 tickets, incidents, deployments, and infrastructure troubleshooting in a remote India role.
विवरण
- Manage BAU tickets, service requests, incidents, and routine operational work
- Administer and troubleshoot AWS services and Amazon EC2 instances at a foundational level
- Support applications and workloads hosted on Amazon EKS
- Troubleshoot core Kubernetes resources and basic networking issues, including Pods, Deployments, Services, ConfigMaps, Secrets, and logs
- Assist with application deployments through Helm charts
- Help install, renew, and troubleshoot SSL/TLS certificates
- Support Jenkins CI/CD pipelines for application builds and deployments
- Apply Ansible for standard configuration management and automation tasks
- Manage AWS Security Groups and investigate basic inbound and outbound rule issues
- Patch Linux and Windows Server environments
- Conduct initial diagnosis of Linux and Windows operating system issues
- Implement standard infrastructure changes through existing Terraform code
- Review Terraform plans and resolve common deployment issues
- Investigate issues involving cloud infrastructure, servers, Kubernetes, application releases, CI/CD pipelines, connectivity, and SSL certificates
- Work according to established SOPs, runbooks, change controls, and operational procedures
- Take part in on-call coverage and respond to production alerts and incidents
- Perform initial incident assessment and refer complex problems to L2/L3 teams when needed
- Record investigation steps, resolutions, and operational changes in tickets
आवश्यकताएँ
- Foundational knowledge of cloud infrastructure, DevOps tooling, Linux and Windows administration, troubleshooting, and production support
- Working knowledge of AWS, Amazon EC2, Amazon EKS, RDS, Kubernetes, Helm, SSL/TLS certificates, CI/CD, Jenkins, Ansible, Terraform, AWS Security Groups, Linux and Windows administration, patching, basic networking, infrastructure troubleshooting, application deployment troubleshooting, and production or on-call support
- Able to independently complete routine operational work and standard BAU tickets using existing documentation, SOPs, Terraform modules, pipelines, Helm charts, and automation
- Able to gather the necessary information and escalate complex issues to the appropriate L2/L3 engineers
- Able to participate in on-call support and respond to production alerts and incidents
लाभ
- Equal employment opportunity regardless of age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any other legally protected characteristic
- Disability and special-needs accommodations available upon request
- Recognized as a best place to work by Fortune, Forbes, and Glassdoor
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