Rackspace Technology
Rackspace Technology
Rackspace Technology ir globāls pārvaldīto mākoņpakalpojumu sniedzējs, kas palīdz uzņēmumiem izstrādāt, izveidot, migrēt un pārvaldīt vairāku mākoņu, hibrīda un privātās mākoņvides. Uzņēmuma darbība aptver mākoņinfrastruktūru, lietojumprogrammu modernizāciju, datu platformas, mākslīgo intelektu un mašīnmācīšanos, kiberdrošību, pārvaldītu mitināšanu, kolokāciju un integrāciju ar lielākajiem hipermēroga mākoņpakalpojumu sniedzējiem. Rackspace apvieno konsultāciju, profesionālos un pārvaldītos pakalpojumus regulētām un misijai kritiskām organizācijām, īpašu uzmanību pievēršot drošībai, atbilstībai, izmaksu optimizācijai un uzticamai darbībai. Uzņēmuma komandas strādā konsultāciju, loģistikas un ar mākslīgo intelektu saistītās jomās, piedāvājot dažādas tehnoloģiju amata vietas, kas saistītas ar sarežģītām uzņēmumu mākoņprogrammām.

Cloud Engineer I – AWS and Kubernetes, Remote India

Support Rackspace Technology’s multicloud operations with AWS, Kubernetes, CI/CD, patching, and production support. Manage L1 tickets, incidents, deployments, and infrastructure troubleshooting in a remote India role.

Apraksts

  • Manage BAU tickets, service requests, incidents, and routine operational work
  • Administer and troubleshoot AWS services and Amazon EC2 instances at a foundational level
  • Support applications and workloads hosted on Amazon EKS
  • Troubleshoot core Kubernetes resources and basic networking issues, including Pods, Deployments, Services, ConfigMaps, Secrets, and logs
  • Assist with application deployments through Helm charts
  • Help install, renew, and troubleshoot SSL/TLS certificates
  • Support Jenkins CI/CD pipelines for application builds and deployments
  • Apply Ansible for standard configuration management and automation tasks
  • Manage AWS Security Groups and investigate basic inbound and outbound rule issues
  • Patch Linux and Windows Server environments
  • Conduct initial diagnosis of Linux and Windows operating system issues
  • Implement standard infrastructure changes through existing Terraform code
  • Review Terraform plans and resolve common deployment issues
  • Investigate issues involving cloud infrastructure, servers, Kubernetes, application releases, CI/CD pipelines, connectivity, and SSL certificates
  • Work according to established SOPs, runbooks, change controls, and operational procedures
  • Take part in on-call coverage and respond to production alerts and incidents
  • Perform initial incident assessment and refer complex problems to L2/L3 teams when needed
  • Record investigation steps, resolutions, and operational changes in tickets

Prasības

  • Foundational knowledge of cloud infrastructure, DevOps tooling, Linux and Windows administration, troubleshooting, and production support
  • Working knowledge of AWS, Amazon EC2, Amazon EKS, RDS, Kubernetes, Helm, SSL/TLS certificates, CI/CD, Jenkins, Ansible, Terraform, AWS Security Groups, Linux and Windows administration, patching, basic networking, infrastructure troubleshooting, application deployment troubleshooting, and production or on-call support
  • Able to independently complete routine operational work and standard BAU tickets using existing documentation, SOPs, Terraform modules, pipelines, Helm charts, and automation
  • Able to gather the necessary information and escalate complex issues to the appropriate L2/L3 engineers
  • Able to participate in on-call support and respond to production alerts and incidents

Priekšrocības

  • Equal employment opportunity regardless of age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any other legally protected characteristic
  • Disability and special-needs accommodations available upon request
  • Recognized as a best place to work by Fortune, Forbes, and Glassdoor

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