Cloud and Systems Integration Developer
Maxon
Build Azure infrastructure and enterprise integrations supporting Maxon’s creative software operations. Automate deployments, identity workflows, and system connections across the organization.
Open
Rackspace Technology is a global managed cloud services provider helping enterprises design, build, migrate and run multicloud, hybrid and private cloud environments. Its work spans cloud infrastructure, application modernization, data platforms, AI and machine learning, cybersecurity, managed hosting, colocation and integrations with major hyperscalers. Rackspace combines consulting, professional and managed services for regulated and mission-critical organizations, with an emphasis on security, compliance, cost optimization and dependable operations. Its teams work across consulting, logistics and artificial intelligence-related areas, offering a range of technology roles connected to complex enterprise cloud programs.
Cloud Engineer I – AWS and Kubernetes, Remote India
Support Rackspace Technology’s multicloud operations with AWS, Kubernetes, CI/CD, patching, and production support. Manage L1 tickets, incidents, deployments, and infrastructure troubleshooting in a remote India role.
Description
- Manage BAU tickets, service requests, incidents, and routine operational work
- Administer and troubleshoot AWS services and Amazon EC2 instances at a foundational level
- Support applications and workloads hosted on Amazon EKS
- Troubleshoot core Kubernetes resources and basic networking issues, including Pods, Deployments, Services, ConfigMaps, Secrets, and logs
- Assist with application deployments through Helm charts
- Help install, renew, and troubleshoot SSL/TLS certificates
- Support Jenkins CI/CD pipelines for application builds and deployments
- Apply Ansible for standard configuration management and automation tasks
- Manage AWS Security Groups and investigate basic inbound and outbound rule issues
- Patch Linux and Windows Server environments
- Conduct initial diagnosis of Linux and Windows operating system issues
- Implement standard infrastructure changes through existing Terraform code
- Review Terraform plans and resolve common deployment issues
- Investigate issues involving cloud infrastructure, servers, Kubernetes, application releases, CI/CD pipelines, connectivity, and SSL certificates
- Work according to established SOPs, runbooks, change controls, and operational procedures
- Take part in on-call coverage and respond to production alerts and incidents
- Perform initial incident assessment and refer complex problems to L2/L3 teams when needed
- Record investigation steps, resolutions, and operational changes in tickets
Requirements
- Foundational knowledge of cloud infrastructure, DevOps tooling, Linux and Windows administration, troubleshooting, and production support
- Working knowledge of AWS, Amazon EC2, Amazon EKS, RDS, Kubernetes, Helm, SSL/TLS certificates, CI/CD, Jenkins, Ansible, Terraform, AWS Security Groups, Linux and Windows administration, patching, basic networking, infrastructure troubleshooting, application deployment troubleshooting, and production or on-call support
- Able to independently complete routine operational work and standard BAU tickets using existing documentation, SOPs, Terraform modules, pipelines, Helm charts, and automation
- Able to gather the necessary information and escalate complex issues to the appropriate L2/L3 engineers
- Able to participate in on-call support and respond to production alerts and incidents
Benefits
- Equal employment opportunity regardless of age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any other legally protected characteristic
- Disability and special-needs accommodations available upon request
- Recognized as a best place to work by Fortune, Forbes, and Glassdoor
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