GM Financial
GM Financial
GM Financial, General Motors की कैप्टिव ऑटोमोटिव वित्त कंपनी है, जो उपभोक्ताओं, डीलरशिप, वाणिज्यिक ग्राहकों और फ्लीट्स के लिए वित्तपोषण और लीज़िंग समाधान प्रदान करती है। इसकी सेवाओं में वाहन वित्तपोषण, लीज़ प्रबंधन, पूर्व-योग्यता, खाता और मोबाइल भुगतान उपकरण, इलेक्ट्रिक वाहन वित्तपोषण, लीज़ समाप्ति सहायता, वाणिज्यिक ऋण, फ्लीट समाधान और निवेशक उत्पाद शामिल हैं। कंपनी अपनी उपभोक्ता और वाणिज्यिक गतिविधियों में ऑटोमोटिव, वित्तीय सेवाओं और व्यावसायिक ऋण विशेषज्ञता को एक साथ लाती है।

Business Automation Analyst, AI Governance

Business Automation Analyst supporting Microsoft 365 Copilot training, agent development, and adoption at GM Financial. Help expand responsible AI governance across a global workforce.

विवरण

  • Support global AI adoption within the AI Governance & Adoption team
  • Lead Microsoft 365 Copilot training and enablement for more than 7,500 license holders
  • Work with IT and the M365 team to deliver workshops, office hours, and business-unit sessions
  • Manage recurring Copilot programs, including monthly Deep Dive and New User workshops and Copilot Connect office hours
  • Create and deliver tailored workshops from intake and needs assessment through follow-up resources
  • Run enterprise adoption initiatives such as the Copilot Roadshow, Power User Insights, and tiered Copilot training
  • Help business users create simple agents with Microsoft 365 Copilot and Copilot Studio
  • Apply governance, permission, and data-handling requirements
  • Respond to Copilot questions and requests while directing users to appropriate resources and partners
  • Maintain and expand the Copilot resource library with recordings, how-to guides, and Viva Engage content
  • Standardize workshop intake and request workflows
  • Improve and automate manual processes as demand increases
  • Monitor and report workshop attendance, request turnaround times, and Copilot usage trends
  • Advance responsible AI practices and expand the AI Governance & Adoption program
  • Communicate effectively with audiences at all levels through email, virtual meetings, and in-person interactions
  • Keep current with new AI capabilities and contribute ideas and perspectives

आवश्यकताएँ

  • Understanding of automation assessment, lifecycle methods, and documentation best practices
  • Automation certification in Automation Anywhere, Blue Prism, or UiPath preferred
  • Familiarity with GM Financial or another auto finance company’s core functions, policies, and procedures is a plus
  • Experience using a range of automation and productivity tools
  • Proficiency with low-code technology and automation solution development
  • Strong active listening and verbal and written communication skills
  • Proactive approach to building relationships with business partners
  • Organized and willing to handle administrative responsibilities
  • Sound research, data analysis, and judgment when solving problems or making recommendations
  • Integrity in managing work demands and pressure
  • Commitment to ongoing personal development
  • Ability to work efficiently within defined parameters and deadlines
  • Growth mindset with the ability to learn and adapt
  • At least 3 years of demonstrated experience as a business analyst or in a similar role required
  • Demonstrated success solving complex problems in an enterprise environment required
  • Experience partnering with both business and IT teams to deliver business value preferred
  • High school diploma required
  • Bachelor’s degree or equivalent experience preferred
  • Lean Six Sigma Green Belt certification preferred
  • Must not require visa sponsorship

लाभ

  • 401(k) matching
  • 12 weeks of fully paid bonding leave for new parents
  • Tuition assistance
  • Training opportunities
  • GM employee vehicle discount
  • Paid community service time
  • Nine company holidays
  • Competitive pay with bonus eligibility
  • Hybrid work environment

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