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AI Services Lead, Client Services (Remote)
Lead Anthropic-focused client accounts for phData, a data and AI consultancy. Own AI transformation delivery, executive advisory, and account expansion.
विवरण
- Activate newly won Anthropic-focused client accounts
- Manage end-to-end account delivery while identifying technical and execution risks early
- Develop account plans and use-case backlogs for phased AI transformation programs
- Guide senior client stakeholders on AI and data roadmaps using Anthropic and related technologies
- Work with Anthropic’s field organization and phData’s Sales, Marketing, and Delivery leaders to develop and close expansion opportunities
- Run executive meetings, quarterly business reviews, and roadmap sessions
- Coach team members while promoting learning, feedback, and continuous improvement
- Help create internal playbooks, account-planning methods, and repeatable AI and data delivery approaches
- Distribute best practices and client insights to strengthen engagement and delivery quality
- Grow Anthropic accounts from initial launch through ongoing delivery and expansion
आवश्यकताएँ
- Bring 6–10+ years of experience in a hybrid delivery and sales role within consulting or professional services, including service scoping and project-success accountability; alternatively, demonstrate direct ownership of strategic account growth and executive relationships
- Show experience managing delivery quality and account growth within the same engagement
- Demonstrate a record of scoping and delivering services engagements valued at $50K–$1M
- Have built account plans and roadmaps that expanded individual pilots into broader deployments
- Be prepared to take ownership of an account soon after launch and drive activation and expansion
- Build strong relationships with senior client stakeholders and earn trusted-advisor status with CIOs, CTOs, or CDOs
- Structure complex problems and lead them to resolution in a matrixed organization
- Travel up to 50% according to client requirements
- Apply practical AI and data expertise to identify use cases and delivery risks across agentic AI, LLM, and data solutions, including RAG, MCP-style servers, agent orchestration, evaluations, and data architecture
- Have direct experience with Anthropic Code, Cowork, or Enterprise, or with a comparable LLM or agentic AI platform
- Preferred: experience converting an AI or data pilot into a multi-year, multi-million-dollar program
- Preferred: experience serving senior technology and business leaders as a trusted advisor on AI and data strategy, roadmap development, and delivery risk
- Preferred: experience creating formal account plans and use-case backlogs for generative AI or agentic AI deployments
लाभ
- Remote-first work environment
- 401(k) plan with company match
- Dental and vision insurance
- Home office equipment stipend
- Annual learning and development stipend
- Competitive compensation
- Comprehensive benefits
- Flexible paid time off
- 10 paid holidays
- Meaningful work on data and AI initiatives
- Supportive, high-performing global team
- Challenging projects, mentorship, and structured development opportunities
- Inclusive equal-opportunity workplace
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