Banyan Treatment Centers giyohvandlikdan xalos bo‘lish va ruhiy salomatlikni davolashga ixtisoslashgan tibbiy tashkilotdir. Uning mamlakat bo‘ylab faoliyat yurituvchi tarmog‘i tibbiy detoksifikatsiyadan tortib statsionar davolash, qisman shifoxonaga yotqizish, intensiv ambulator davolash, ambulator xizmatlar va teletibbiyotgacha bo‘lgan, ilmiy dalillarga asoslangan dasturlarning uzluksiz majmuasini taqdim etadi.
Tashkilot moddalarni iste’mol qilish buzilishlari va birga kechuvchi ruhiy salomatlik muammolari bo‘lgan insonlarga individual klinik yordam ko‘rsatadi. Shuningdek, faxriylar, birinchi yordam ko‘rsatuvchilar, LGBTQ+ hamjamiyati, homilador ayollar va diniy qadriyatlarga asoslangan jamoalar uchun maxsus dasturlarni taklif etadi. Uning faoliyati sug‘urtani tekshirish, keyingi parvarishni muvofiqlashtirish va bitiruvchilarni qo‘llab-quvvatlashni ham o‘z ichiga oladi. Bu xodimlarga klinik davolash, tiklanish xizmatlari va bemorlarga uzluksiz yordam ko‘rsatish yo‘nalishlarida hissa qo‘shish imkonini beradi.
Remote Patient Finance Counselor at Banyan Treatment Centers
Banyan Treatment Centers is seeking a remote Patient Finance Counselor to manage patient payments, billing questions, account balances, and financial arrangements for addiction and mental health programs. The role supports accurate accounts receivable while providing clear, compassionate guidance to patients, families, and insurance representatives.
Tavsif
- Collect patient payments for deductibles, copays, coinsurance, and other financial responsibilities
- Reach out to patients and authorized family members about unpaid balances
- Explain patient financial obligations, private-pay rates, and applicable payment terms
- Arrange appropriate payment plans for patients
- Review accounts receivable, confirm account accuracy, and resolve outstanding balances
- Investigate billing concerns and answer account-related questions
- Record reconciliation activities and payment-resolution efforts
- Detect discrepancies involving adjustments, write-offs, overpayments, and refunds
- Work with Intake to secure completed and signed financial documents
- Confirm and maintain accurate patient demographic and registration data
- Deliver professional service to patients and insurance representatives
- Protect confidential information and follow federal and state requirements, privacy laws, and Banyan policies
- Report to the Patient Relations Manager while partnering with Intake and Finance teams
Talablar
- An associate degree is required; a bachelor’s degree or equivalent relevant experience is preferred
- At least two years of experience resolving patient accounts, ideally in behavioral healthcare
- Solid knowledge of insurance benefit terminology and patient financial obligations
- Strong organization, accuracy, and time-management skills
- Ability to work independently and meet deadlines in a fast-paced setting
- Excellent written and verbal communication with a patient-focused approach
- Working proficiency with Microsoft Outlook, Word, and Excel
- Experience with EHR platforms preferred, particularly CollaborateMD, Salesforce, or Kipu
- Understanding of revenue cycle operations; behavioral health experience preferred
- Availability to work Eastern Time hours
Imtiyozlar
- Medical, dental, and vision insurance
- Life and disability insurance coverage
- 401(k) plan with employer matching
- Paid time off and company holidays
- Wellness incentive programs
- Employee assistance resources
- Collaborative Revenue Cycle and Intake teams
- Professional development opportunities in patient accounts, billing support, and revenue cycle operations