Banyan Treatment Centers एक स्वास्थ्य सेवा संस्था है, जो व्यसन से उबरने और मानसिक स्वास्थ्य उपचार पर केंद्रित है। इसका देशव्यापी नेटवर्क साक्ष्य-आधारित कार्यक्रमों की एक निरंतर श्रृंखला प्रदान करता है, जिसमें चिकित्सकीय डिटॉक्सिफिकेशन और आवासीय इनपेशेंट देखभाल से लेकर आंशिक अस्पताल उपचार, गहन आउटपेशेंट, आउटपेशेंट और टेलीहेल्थ सेवाएँ शामिल हैं।
यह संस्था मादक पदार्थों के सेवन संबंधी विकारों और सह-विद्यमान मानसिक स्वास्थ्य स्थितियों से जूझ रहे लोगों को व्यक्तिगत क्लिनिकल देखभाल प्रदान करती है। इसके विशेष कार्यक्रम पूर्व सैनिकों, प्रथम प्रतिक्रिया कर्मियों, LGBTQ+ लोगों, गर्भवती महिलाओं और आस्था-आधारित समुदायों के लिए हैं। इसके कार्य में बीमा सत्यापन, उपचारोत्तर देखभाल का समन्वय और पूर्व प्रतिभागियों के लिए सहायता भी शामिल है, जिससे कर्मचारियों को क्लिनिकल उपचार, रिकवरी सेवाओं और निरंतर रोगी देखभाल के विभिन्न क्षेत्रों में योगदान करने के अवसर मिलते हैं।
Remote Patient Finance Counselor at Banyan Treatment Centers
Banyan Treatment Centers is seeking a remote Patient Finance Counselor to manage patient payments, billing questions, account balances, and financial arrangements for addiction and mental health programs. The role supports accurate accounts receivable while providing clear, compassionate guidance to patients, families, and insurance representatives.
विवरण
- Collect patient payments for deductibles, copays, coinsurance, and other financial responsibilities
- Reach out to patients and authorized family members about unpaid balances
- Explain patient financial obligations, private-pay rates, and applicable payment terms
- Arrange appropriate payment plans for patients
- Review accounts receivable, confirm account accuracy, and resolve outstanding balances
- Investigate billing concerns and answer account-related questions
- Record reconciliation activities and payment-resolution efforts
- Detect discrepancies involving adjustments, write-offs, overpayments, and refunds
- Work with Intake to secure completed and signed financial documents
- Confirm and maintain accurate patient demographic and registration data
- Deliver professional service to patients and insurance representatives
- Protect confidential information and follow federal and state requirements, privacy laws, and Banyan policies
- Report to the Patient Relations Manager while partnering with Intake and Finance teams
आवश्यकताएँ
- An associate degree is required; a bachelor’s degree or equivalent relevant experience is preferred
- At least two years of experience resolving patient accounts, ideally in behavioral healthcare
- Solid knowledge of insurance benefit terminology and patient financial obligations
- Strong organization, accuracy, and time-management skills
- Ability to work independently and meet deadlines in a fast-paced setting
- Excellent written and verbal communication with a patient-focused approach
- Working proficiency with Microsoft Outlook, Word, and Excel
- Experience with EHR platforms preferred, particularly CollaborateMD, Salesforce, or Kipu
- Understanding of revenue cycle operations; behavioral health experience preferred
- Availability to work Eastern Time hours
लाभ
- Medical, dental, and vision insurance
- Life and disability insurance coverage
- 401(k) plan with employer matching
- Paid time off and company holidays
- Wellness incentive programs
- Employee assistance resources
- Collaborative Revenue Cycle and Intake teams
- Professional development opportunities in patient accounts, billing support, and revenue cycle operations