American Family Insurance
American Family Insurance
American Family Insurance uylar, transport vositalari, hayot va boshqa himoya ehtiyojlari uchun shaxsiy sug‘urta qoplamasini taqdim etadi. 1927-yilda tashkil etilgan va shtab-kvartirasi Viskonsin shtatining Madison shahrida joylashgan kompaniya 12 milliondan ortiq mijozga xizmat ko‘rsatadi. Kompaniya sug‘urta sohasidagi tajribasini mijozlarga polislarni boshqarish, hisob-kitoblarni to‘lash va sug‘urta da’volarini topshirish imkonini beruvchi MyAmFam ilovasi kabi raqamli vositalar bilan birlashtiradi. Uning faoliyati sug‘urta, moliya va iste’molchilarga xizmat ko‘rsatish sohalarini qamrab oladi hamda mijozlarni qo‘llab-quvvatlash, mas’uliyatli biznes yuritish va jamiyat hayotidagi ishtirokka e’tibor qaratadi.

Property Field Claims Adjuster – Detroit, MI (Hybrid)

Investigate, inspect, evaluate, and negotiate homeowner property claims for American Family Insurance. This hybrid role is primarily field-based across the Detroit metropolitan area.

Tavsif

  • Manage homeowner property claims in the field across the Detroit, Michigan metropolitan area
  • Report to the Property Claim Manager
  • Determine claim origin and cause by coordinating with insureds, claimants, agents, attorneys, contractors, experts, special investigation units, adjusters, and public personnel
  • Handle first-party and third-party claims across multiple policy types and endorsements
  • Inspect properties on site, assess damage, and negotiate claim resolutions
  • Recognize complex claim issues and obtain support when needed
  • Interpret policies, leases, bylaws, declarations, articles, and contract coverage provisions
  • Address customer questions, make claim decisions, and close files
  • Explain claim procedures and provide status updates to involved parties
  • Attend occasional office meetings, training sessions, and cultural events
  • Complete additional assignments and contribute to projects as required
  • Work in the field for approximately 80% of the time

Talablar

  • Residence in the Detroit, Michigan metropolitan area, including the Pontiac, Southfield, or Mount Clemens areas
  • Proven experience delivering customer-focused solutions, support, or service
  • Experience handling first-party and third-party multiline claims across operating territories, or equivalent experience
  • Experience managing moderately complex claims, or equivalent experience
  • Strong understanding of casualty coverage policies and endorsements, or equivalent knowledge
  • Strong understanding of every stage of the claims-handling process, or equivalent knowledge
  • Valid driver’s license and acceptable driving record
  • Ability to obtain required state-specific property and casualty claims licenses
  • Xactimate familiarity and experience preferred
  • Willingness to travel up to 50%, with catastrophe assignments of up to 75% when applicable
  • Ability to work outdoors and in hazardous, noisy, poorly ventilated, extreme-temperature, small, or enclosed environments
  • Ability to climb and descend ladders, stairs, scaffolding, ramps, poles, and comparable structures
  • Ability to move objects weighing up to 50 pounds in any direction
  • Successful completion of applicable background checks
  • Agreement to sign a non-disclosure agreement covering proprietary information, trade secrets, and inventions
  • Sponsorship is not considered unless expressly stated in the posting

Imtiyozlar

  • Company fleet vehicle with an option for personal use
  • Relocation assistance for eligible candidates
  • Medical, dental, vision, and wellbeing benefits
  • 401(k) contribution
  • Pension plan
  • Annual incentive
  • Nine paid holidays
  • Paid time off program with 23 days accrued annually for full-time employees
  • Student loan repayment program
  • Paid family leave
  • New employee orientation and training

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