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Client Relationship Consultant – Albuquerque, NM

Build customer relationships and recommend banking products as a Client Relationship Consultant at U.S. Bank’s Albuquerque branch. Support account opening, transactions, service requests, and credit applications.

USAmerika Qo‘shma ShtatlariNMNyu-Meksiko
20 $ – 23 $ / soat
OfisdaTo‘liq stavkaJuniorDiplom talab qilinmaydiTalab Qilinadigan Til: inglizchaKonsultant

Tavsif

  • Build and strengthen client relationships through proactive outreach and follow-up
  • Connect with customers in branch, by appointment, and through virtual channels
  • Evaluate customers’ banking needs and provide appropriate assistance
  • Collect and process customer and account details accurately
  • Explain and demonstrate deposit, lending, digital, and self-service products
  • Recommend banking solutions aligned with each customer’s objectives and needs
  • Welcome clients and handle routine banking transactions
  • Open consumer and business deposit accounts
  • Process service requests and submit credit applications
  • Work collaboratively with branch colleagues and business partners
  • Use available resources and technology to improve client service and operational accuracy

Talablar

  • High school diploma or equivalent qualification
  • Client Relationship Consultant 2 candidates typically need three to four years of related retail banking experience, or equivalent experience and training
  • Client Relationship Consultant 3 candidates typically need four to five years of related retail banking experience, or equivalent experience and training
  • Client Relationship Consultant 4 candidates typically need at least five years of related retail banking experience, or equivalent experience and training
  • NMLS registration is required under the S.A.F.E. Act of 2008 and Regulation Z
  • The NMLS registration process includes criminal background and credit checks
  • Maintain a satisfactory criminal and credit record for NMLS registration
  • Demonstrated ability to develop client relationships through proactive outreach and follow-up
  • Strong client communication and engagement skills
  • Working knowledge of bank and branch policies, procedures, and support systems
  • Knowledge of retail banking products and services
  • Customer service and interpersonal skills
  • Experience using and demonstrating digital products and self-service technologies
  • Ability to determine customer needs and recommend suitable solutions
  • Experience supporting sales campaigns or promotions for higher-level roles
  • Compliance with U.S. Bank policies and procedures, including its Code of Ethics and Business Conduct and workplace conduct and safety requirements

Imtiyozlar

  • Medical, dental, and vision healthcare coverage
  • Basic and optional term life insurance
  • Short-term and long-term disability coverage
  • Pregnancy disability and parental leave
  • 401(k) plan and employer-funded retirement plan
  • Paid vacation ranging from two to five weeks based on salary grade and tenure
  • Up to 11 paid holidays
  • Adoption assistance
  • Sick and Safe Leave accrued at one hour per 30 hours worked, up to 80 hours per calendar year unless otherwise required by law
  • Incentive and recognition programs
  • Employee equity stock purchase opportunity
  • 401(k) contribution
  • Pension

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