CVS Health je ameriško zdravstveno podjetje, ki deluje na področju zdravstvenih storitev, zdravstvenega zavarovanja, upravljanja lekarniških ugodnosti in maloprodajnih lekarn. Prek podjetij, kot sta Aetna in CVS Caremark, podpira zdravstveno kritje, dostop do zdravil na recept, obvladovanje zdravstvenih stanj, specializirana zdravila in lekarniške storitve naročanja po pošti. Njegove lokalne lekarne in širša ponudba zdravstvene oskrbe so zasnovane tako, da ljudem omogočajo udobnejši in cenovno dostopnejši dostop do nujno potrebne zdravstvene oskrbe. CVS Health združuje zavarovanje, lekarniške in zdravstvene storitve ter tako podpira posameznike in skupnosti skozi celotno pot njihove zdravstvene oskrbe.
Senior Manager, Underwriting Unit Lead
Lead Medicare underwriting teams at CVS Health, with responsibility for pricing accuracy, operational performance, customer service, and profitable growth.
Opis
- Lead an underwriting team and align its services with business goals and performance measures.
- Oversee team output, workload priorities, and underwriting operations.
- Identify staffing and training needs and develop team capabilities.
- Improve productivity, process efficiency, rating accuracy, and customer experience.
- Strengthen customer service and build consultative and relationship management capabilities.
- Explain products, underwriting guidance, strategic initiatives, and business priorities.
- Review and approve underwriting exceptions and financial variances within delegated authority.
- Work with Sales, Account Management, and internal partners on customer and broker matters.
- Coordinate across business segments and functions to support growth, retention, and profitability.
- Apply market and competitor insights to assess risk, shape pricing strategies, and inform underwriting decisions.
- Explain and negotiate rate development approaches and underwriting decisions.
- Contribute to case strategy and business planning while meeting service commitments and deliverables.
- Coach, mentor, and guide the performance of direct and indirect team members.
- Develop cross-functional partnerships that advance growth, operational performance, and customer satisfaction.
Zahteve
- At least five years of medical underwriting experience, preferably in Medicare or group health insurance.
- Experience supporting underwriting operations, case management, and pricing analysis.
- Experience coaching, mentoring, or developing underwriting professionals.
- Strong understanding of underwriting principles, risk assessment, pricing methods, and funding arrangements.
- Advanced Microsoft Excel skills and familiarity with related analytical tools.
- Excellent communication, collaboration, and relationship-building abilities.
- Ability to manage competing priorities and deliver results in a fast-paced setting.
- Experience in Public and Labor, National Accounts, or Middle Market segments.
- Knowledge of Aetna underwriting systems, products, rating methods, and operational processes.
- Experience leading process improvement efforts and achieving measurable operational results.
- Ability to work effectively with Sales, Account Management, and other cross-functional business teams.
- Bachelor’s degree or an equivalent combination of education and relevant professional experience.
Ugodnosti
- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Resources for physical, emotional, and financial well-being
- Bonus, commission, or short-term incentive program
- Equity award program