Alignment Health
Alignment Health
Alignment Health je zdravstvena zavarovalnica, osredotočena na izboljšanje oskrbe za člane programa Medicare, zlasti za starejše, ljudi s kroničnimi boleznimi in krhke osebe. Podjetje, ustanovljeno leta 2013, združuje personaliziran model oskrbe s tehnologijo in 24-urno ekipo za usklajevanje oskrbe, ki podporo usklajuje z zaupanja vrednimi lokalnimi ponudniki. Njegovo delo zajema zagotavljanje zdravstvene oskrbe in zavarovanje, pri čemer si prizadeva, da bi bila oskrba za člane dostopnejša, odzivnejša in bolj gospodarno naravnana. Alignment Health zaposluje v rastoči zdravstveni organizaciji, ki skrbi za potrebe skupnosti programa Medicare.

Remote Bilingual Care Coordinator (Spanish or Vietnamese)

Support Alignment Health members in California through bilingual care coordination for Medicare and managed-care programs. Work with SNP case managers on referrals, authorizations, care transitions, and member records.

Opis

  • Contact members about referrals, authorizations, medication refills, appointments, and other care needs.
  • Complete case management tasks and assessments for hospital and skilled nursing facility discharges.
  • Coordinate with RN case managers to support a panel of SNP members.
  • Track alerts about condition changes, admissions, discharges, and diagnoses, and share updates.
  • Build rapport with members and advocate for their care.
  • Record interactions and keep member files accurate.
  • Coordinate provider communications, send documents, and request medical records.
  • Join interdisciplinary team meetings and contribute to member case reviews.
  • Protect confidential information and meet departmental deadlines.

Zahteve

  • Be bilingual in Spanish or Vietnamese.
  • Have at least one year of experience in a healthcare IPA setting.
  • Have at least one year of experience with referrals and prior authorizations.
  • Hold a high school diploma or GED.
  • Have basic computer skills, including Microsoft Outlook, Word, and Excel.
  • Type at least 25 words per minute.
  • Have strong verbal and written communication skills.
  • Have organizational and time management skills, with the ability to prioritize in a fast-paced setting.
  • Be familiar with Medi-Cal and managed care plans.
  • Medical Assistant or Medical Terminology certification is preferred.
  • Previous training in medical terminology or clinical support roles is preferred.
  • Be able to sit, talk, type, and use hands regularly.
  • Be able to occasionally lift up to 10 pounds.

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