Project Coordinator II
Astreya
Coordinate technology projects, ticket workflows, schedules, and reporting for regional teams in the Philippines. Support project managers with stakeholder follow-up, performance metrics, and issue resolution.
Open
Alignment Health is a healthcare insurance company focused on improving care for Medicare members, particularly seniors, people living with chronic conditions, and those who are frail. Founded in 2013, the company combines a personalized care model with technology and a 24/7 concierge care team to coordinate support with trusted local providers. Its work spans healthcare delivery and insurance, with a focus on making care more accessible, responsive, and cost-conscious for its members. Alignment Health hires across a growing healthcare organization serving the needs of Medicare communities.
Remote Bilingual Care Coordinator (Spanish or Vietnamese)
Support Alignment Health members in California through bilingual care coordination for Medicare and managed-care programs. Work with SNP case managers on referrals, authorizations, care transitions, and member records.
Description
- Contact members about referrals, authorizations, medication refills, appointments, and other care needs.
- Complete case management tasks and assessments for hospital and skilled nursing facility discharges.
- Coordinate with RN case managers to support a panel of SNP members.
- Track alerts about condition changes, admissions, discharges, and diagnoses, and share updates.
- Build rapport with members and advocate for their care.
- Record interactions and keep member files accurate.
- Coordinate provider communications, send documents, and request medical records.
- Join interdisciplinary team meetings and contribute to member case reviews.
- Protect confidential information and meet departmental deadlines.
Requirements
- Be bilingual in Spanish or Vietnamese.
- Have at least one year of experience in a healthcare IPA setting.
- Have at least one year of experience with referrals and prior authorizations.
- Hold a high school diploma or GED.
- Have basic computer skills, including Microsoft Outlook, Word, and Excel.
- Type at least 25 words per minute.
- Have strong verbal and written communication skills.
- Have organizational and time management skills, with the ability to prioritize in a fast-paced setting.
- Be familiar with Medi-Cal and managed care plans.
- Medical Assistant or Medical Terminology certification is preferred.
- Previous training in medical terminology or clinical support roles is preferred.
- Be able to sit, talk, type, and use hands regularly.
- Be able to occasionally lift up to 10 pounds.
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