Alignment Health
Alignment Health
Alignment Health este o companie de asigurări de sănătate axată pe îmbunătățirea îngrijirii pentru membrii Medicare, în special pentru vârstnici, persoane care trăiesc cu afecțiuni cronice și persoane fragile. Fondată în 2013, compania combină un model de îngrijire personalizat cu tehnologia și o echipă de îngrijire concierge disponibilă 24 de ore din 24, 7 zile din 7, pentru a coordona sprijinul împreună cu furnizori locali de încredere. Activitatea sa acoperă furnizarea de servicii medicale și asigurările, cu accent pe o îngrijire mai accesibilă, mai promptă și mai atentă la costuri pentru membrii săi. Alignment Health face angajări în cadrul unei organizații de sănătate aflate în creștere, care răspunde nevoilor comunităților Medicare.

Remote Bilingual Care Coordinator (Spanish or Vietnamese)

Support Alignment Health members in California through bilingual care coordination for Medicare and managed-care programs. Work with SNP case managers on referrals, authorizations, care transitions, and member records.

Descriere

  • Contact members about referrals, authorizations, medication refills, appointments, and other care needs.
  • Complete case management tasks and assessments for hospital and skilled nursing facility discharges.
  • Coordinate with RN case managers to support a panel of SNP members.
  • Track alerts about condition changes, admissions, discharges, and diagnoses, and share updates.
  • Build rapport with members and advocate for their care.
  • Record interactions and keep member files accurate.
  • Coordinate provider communications, send documents, and request medical records.
  • Join interdisciplinary team meetings and contribute to member case reviews.
  • Protect confidential information and meet departmental deadlines.

Cerințe

  • Be bilingual in Spanish or Vietnamese.
  • Have at least one year of experience in a healthcare IPA setting.
  • Have at least one year of experience with referrals and prior authorizations.
  • Hold a high school diploma or GED.
  • Have basic computer skills, including Microsoft Outlook, Word, and Excel.
  • Type at least 25 words per minute.
  • Have strong verbal and written communication skills.
  • Have organizational and time management skills, with the ability to prioritize in a fast-paced setting.
  • Be familiar with Medi-Cal and managed care plans.
  • Medical Assistant or Medical Terminology certification is preferred.
  • Previous training in medical terminology or clinical support roles is preferred.
  • Be able to sit, talk, type, and use hands regularly.
  • Be able to occasionally lift up to 10 pounds.

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