OPENLANE
OPENLANE
1001 – 5000 Zaposleni
Avtomobilska industrijaB2BTržnica
OPENLANE upravlja digitalne veleprodajne tržnice in povezane storitve za panogo rabljenih vozil. Njena B2B-platforma podpira trgovce, posojilodajalce in stranke s komercialnimi vozili v Združenih državah Amerike, Kanadi in Evropi. Dražbe vozil in ponovno trženje združuje s pregledi vozil, upravljanjem zalog, določanjem cen, podatkovnimi storitvami, prevozom, storitvami, povezanimi z lastniškimi dokumenti, iskanjem vozil in financiranjem zalog. Podjetje deluje na stičišču avtomobilske industrije, tehnologije tržnic in poslovnih storitev.

Account Coordinator – OPENLANE

Support customer accounts and inquiries for OPENLANE’s digital used-vehicle marketplace. Process PAR queue accounts, contact customers and vendors, and coordinate service across teams.

Opis

  • Process accounts in PAR’s internal queue in line with service level agreements
  • Respond to inquiries from internal and external customers
  • Call customers and recovery vendors as needed
  • Coordinate with other departments to meet customer service targets
  • Gather and share complete, accurate information using the appropriate tools and procedures
  • Build and maintain positive client relationships
  • Deliver high-quality customer support

Zahteve

  • Bring 1–2 years of experience in customer service, finance, or the automotive industry
  • Have a high school diploma or equivalent
  • A bachelor’s degree is preferred
  • Manage accounts effectively and provide excellent customer service
  • Communicate clearly in writing and in conversation
  • Work independently and efficiently while meeting internal and external deadlines
  • Use computer systems and Google Workspace applications proficiently
  • Experience with web technology is preferred
  • Further experience in finance or the automotive industry is preferred

Ugodnosti

  • Competitive compensation
  • Medical, dental, and vision coverage, with employer HSA contributions and FSA options in the US
  • Immediately vested 401(k) with company match in the US, or RRSP with company match in Canada
  • Paid vacation, personal, and sick time
  • Paid maternity and paternity leave in the US
  • Employer-paid short-term and long-term disability, life insurance, and AD&D coverage in the US
  • Employee Assistance Program
  • Employer-paid Leap into Service Day for volunteering
  • Tuition reimbursement for eligible programs
  • Opportunities to grow your skills and share knowledge across a publicly traded global organization
  • A culture that supports internal promotions, varied career paths, and career advancement

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Odpri