Remote Recruitment
Remote Recruitment
Remote Recruitment este o companie de recrutare care ajută firmele să angajeze de la distanță profesioniști calificați, punând accent pe talentele din Africa de Sud. Serviciile sale acoperă roluri de la nivel începător până la poziții de conducere executivă, în domenii precum consultanță, marketing și logistică. Compania sprijină angajatorii în administrarea salarizării, a resurselor umane și a aspectelor juridice pentru personalul recrutat, contribuie la soluționarea deficitului de competențe și a constrângerilor bugetare privind recrutarea și oferă înlocuiri gratuite pentru o perioadă de până la 12 luni.

Remote Call Centre Agent in South Africa

Handle inbound and outbound calls for a UK business from South Africa. Remote Recruitment connects South African talent with UK employers.

Descriere

  • Answer inbound calls and resolve customer queries
  • Make follow-up calls when needed
  • Log call outcomes accurately in the CRM
  • Follow call scripts and compliance requirements
  • Meet quality and call-handling targets
  • Give callers clear, helpful, professional service
  • Handle inbound and outbound calls for a UK business

Cerințe

  • Background in a call centre or phone-based role
  • Clear spoken English and a professional manner
  • Experience with a CRM or dialler system
  • Accurate, fast typing
  • Availability to work 09:00–17:00 UK time (11:00–19:00 SAST)
  • Experience with Five9, Aircall, or similar is an advantage
  • Sales or collections calling experience is an advantage
  • Experience supporting UK customers is an advantage

Beneficii

  • Fully remote work from anywhere in South Africa
  • Stable, full-time position with a UK employer
  • Clear expectations and a supportive, friendly team
  • Opportunities to grow with the business

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