Rasmussen University
Rasmussen University
1.001 – 5.000 Angajați
Educație
Înființată în 1900, Rasmussen University este o instituție privată de învățământ superior care oferă programe de studii și certificate cu orientare profesională, online și în campusuri din mai multe state americane. Programele sale acoperă asistența medicală, științele sănătății, afacerile, tehnologia, educația și studiile de justiție, oferind învățare flexibilă bazată pe competențe, opțiuni pentru transferul creditelor și sprijin pentru studenți conceput pentru pregătirea profesională. Universitatea oferă, de asemenea, servicii de învățare online și trasee dedicate angajatorilor și personalului militar, reunind cadre didactice și echipe care sprijină predarea, serviciile pentru studenți și învățarea digitală.

Remote Academic Advisor, Rasmussen University

Guide online students through academic planning, financial aid questions, and progress reviews. Support enrollment and retention through proactive outreach and coordination with university teams.

Descriere

  • Guide students to support persistence, retention, and enrollment growth
  • Build student relationships and provide academic advising
  • Coordinate with admissions, faculty, career services, and central services
  • Address student needs and coordinate access to services as their primary contact
  • Prepare quarterly schedules and advise students on course sequencing
  • Review quarterly academic progress, including GPA and CCR calculations and projections
  • Coordinate advising schedules, outreach, and student success efforts
  • Encourage students and help them address personal barriers to educational progress
  • Use the student information system to document and monitor student progress and advising activity
  • Answer questions about financial aid, FAFSA/FAConnect, ledger cards, payment plans, and excess funds
  • Explain how credit load affects tuition and financial aid awards
  • Contact students proactively and review trends in student success data
  • Contribute to student retention efforts
  • Follow institutional, government, and accreditation policies and regulations
  • Work with the team on process improvements and university decisions
  • Help with campus and community events, orientations, career fairs, and graduation ceremonies
  • Stay informed about university programs, accreditation, learning outcomes, career options, and industry outlook

Cerințe

  • At least one year of experience in advising, counseling, customer service, or a related field
  • Proficiency with Microsoft Office
  • Student information system experience is preferred
  • Able to work independently and collaborate with other departments in person and virtually
  • Strong multitasking, organization, planning, and coordination skills
  • Demonstrated customer service experience in a professional setting
  • Self-motivated, flexible, patient, and focused on solutions
  • Strong interpersonal skills
  • Strong spoken and written English
  • Professional appearance and a professional manner by phone and online
  • Available to work evenings and weekends
  • Bachelor’s degree required

Beneficii

  • Equal opportunity employment policy
  • Eligible remote roles in states with designated pay transparency requirements may offer additional compensation and benefits information upon request

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