Avnet
Avnet
Avnet este o companie globală de soluții tehnologice care deservește industria electronică prin distribuția de componente electronice, sprijin pentru proiectarea produselor, servicii de producție și expertiză în lanțul de aprovizionare. Activitatea sa acoperă întregul ciclu de viață al produsului, ajutând clienții să treacă de la etapele inițiale de concepere și inginerie la asamblare, producție, logistică și gestionarea produsului la sfârșitul ciclului de viață. Echipele Avnet combină cunoștințele tehnice, experiența în producție și expertiza în lanțurile de aprovizionare pentru a sprijini companiile care dezvoltă și lansează produse electronice pe piață.

Inside Sales Representative III – Avnet, Kragujevac

Drive inside sales for Avnet Abacus electronic products and solutions in Kragujevac. Manage quotations, orders, customer relationships, and revenue across assigned accounts.

Descriere

  • Generate sales and protect gross profitability through phone and email selling, negotiation, and persuasive communication
  • Address customer email and telephone inquiries promptly
  • Keep master customer records accurate in the relevant systems
  • Qualify, prepare, and enter quotations, then follow up proactively to increase purchase-order conversion
  • Review and process customer purchase orders in accordance with SOX controls
  • Share accountability for revenue and gross margin across selected customer accounts
  • Manage open backlogs proactively and alert customers to potential delivery delays
  • Coordinate technical inquiries with account managers, field application engineers, and service teams
  • Help colleagues prepare answers to customer questions and quotation requests
  • Gather customer insight on pricing and competitors to inform supplier negotiations
  • Work with Purchasing and Procurement, Business Services, Warehouse, Credit and Collections, and Quality teams
  • Attend team meetings, internal training, and supplier training sessions and meetings
  • Resolve customer concerns and claims, recording them in the appropriate system
  • Review and maintain sales and operational reports
  • Occasionally visit assigned customers alongside field application engineers or account managers to strengthen relationships
  • Process customer sample requests and follow up to support demand generation
  • Take part in sales promotion activities

Cerințe

  • SAP SD experience is preferred but not required
  • Strong proficiency with Microsoft Office, particularly Outlook and Excel
  • Excellent written and verbal communication skills
  • Ability to use telephone-based sales techniques effectively
  • Ability to collaborate in an international team environment
  • Good written and spoken English for internal communication requirements
  • Strong customer-service orientation and focus
  • Effective problem-solving ability
  • Expert understanding of customer needs, products, and complex business services
  • Ability to identify qualified new customers for Avnet’s increasingly complex account portfolio
  • Willingness to travel occasionally to customer sites or training, including overnight stays when required
  • Advanced knowledge of SAP, ERP, and order-management systems
  • Advanced Excel capability, including formulas, analysis, formatting, data manipulation, and problem solving
  • Comprehensive working knowledge of QuoteFX, SupplierWin, PowerPoint, and WebEx

Beneficii

  • Collaborative team culture focused on shared objectives
  • Career development tools and opportunities
  • Clearly established core values
  • Flexible working arrangements
  • Paid annual leave in addition to bank holidays

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