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United Digestive
United Digestive
1.001 – 5.000 Angajați
Sponsor pentru viza H1BConsultanțăJuridicLogistică
United Digestive este o rețea de furnizori de servicii medicale axată pe îngrijirea aparatului digestiv și a afecțiunilor gastrointestinale. Prin cabinetele partenere, organizația oferă proceduri ambulatorii precum colonoscopia și ligatura hemoroizilor, servicii de diagnostic, inclusiv ecografie abdominală și teste pentru tractul gastrointestinal superior, consiliere nutrițională și îngrijire pentru afecțiuni precum boala Crohn, colita ulcerativă, sindromul intestinului iritabil și boala de reflux gastroesofagian. Abordarea sa centrată pe pacient pune accent pe îngrijire accesibilă și atentă la costuri, susținută de instrumente pentru programări, portaluri pentru pacienți, ghiduri de pregătire pentru proceduri și resurse educaționale despre sănătatea gastrointestinală.
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Locurile de muncă ale companiei

Financial Counselor I – United States Remote

United Digestive is hiring a remote Financial Counselor I to support patient financial clearance for gastroenterology procedures and visits. The role focuses on insurance verification, referrals, authorizations, payment plans, and patient account support.

USStatele Unite ale AmericiiRemoteNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăConsilier

Descriere

  • Handle financial clearance for endoscopy, hospital procedures, and office visits
  • Verify and document insurance benefits in Greenway and the Authorization Worklist
  • Process referrals and authorizations, completing an average of 23 or more verifications daily
  • Track pending accounts and alert office and management staff to necessary postponements or cancellations
  • Keep the error rate below 2% of total work volume across the prior two quarters
  • Answer the internal Financial Counselor line and help employees resolve verification and billing questions
  • Complete office-visit benefit checks and process referrals and authorizations at least three days before service
  • Arrange payment plans for self-pay patients and those with significant balances or required deposits
  • Support patient voicemail, document imports, and patient portal activities
  • Handle special verification requests and calculate and communicate payments, balances, and deposits due
  • Collect, record, and update patient demographic and insurance details
  • Explain treatment and procedure payment responsibilities to patients and their relatives
  • Respond to information requests from United Digestive staff
  • Protect patient information through HIPAA compliance and strict confidentiality
  • Attend staff meetings and participate in directed marketing activities
  • Perform other assigned duties and special projects
  • Report to the Financial Counselor Manager

Cerințe

  • High school diploma or GED is required
  • Three to five years of medical-setting experience with insurance verification, prior authorization, and precertification
  • Gastroenterology experience is preferred
  • Computer literacy
  • Typing speed of 40 words per minute
  • Ability to use practice-management and Microsoft Office applications
  • Strong verbal and written communication skills
  • High attention to detail
  • Ability to assist patients, visitors, coworkers, and physicians courteously and respectfully
  • Professional, outgoing, warm, and helpful demeanor
  • Compassion when supporting people who are ill and need assistance
  • Ability to plan, prioritize, and manage multiple tasks
  • Ability to work under pressure and communicate issues promptly
  • Clear, professional communication by phone, email, and in person
  • Ability to interpret and apply clinical and nonclinical best practices
  • Successful completion of a pre-employment drug screening

Beneficii

  • Full-time employment
  • Drug-free workplace
  • Equal opportunity employer

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