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Neuron
Neuron
11 – 50 Angajați
Sponsor pentru viza de lucrător calificatConsultanțăIndustria prelucrătoareLogistică
Neuron este o firmă de consultanță în ingineria instalațiilor pentru clădiri, care ajută dezvoltatorii imobiliari și echipele de proiectare din Australia și Regatul Unit să ia decizii mai rapide și mai bine fundamentate privind proiectarea și coordonarea instalațiilor mecanice, electrice și sanitare. Tehnologia sa proprie sprijină analiza preliminară a fezabilității, evaluările privind racordarea la utilități, rapoartele de inginerie pentru instalații mecanice, electrice și sanitare și planșele de proiectare pentru dezvoltări rezidențiale, cu utilizare mixtă, hoteliere și comerciale. Prin combinarea expertizei inginerești cu fluxuri de lucru bazate pe date, Neuron îi ajută pe clienți să identifice riscurile proiectelor, să coordoneze proiectarea și să evalueze mai eficient oportunitățile de dezvoltare.
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Locurile de muncă ale companiei

Data Annotation Specialist – Hybrid in India

Create technical service pathways and flowcharts for Neuron7.ai’s service-intelligence platform. Collaborate with customer teams, train subject-matter experts, and help monitor cloud operations.

INIndiaHibridContractNivel mediuSeniorLimbă Obligatorie: englezăIntroducerea datelor
Cloud

Descriere

  • Interpret product manuals, service guides, and troubleshooting documentation.
  • Convert technical information into accurate flowcharts that reflect real-world service and troubleshooting logic.
  • Partner with Customer Success to clarify requirements, resolve gaps, and meet delivery timelines.
  • Explain product functionality to customer subject-matter experts and provide training when required.
  • Manage projects from scope definition and effort estimation through delivery coordination.
  • Verify that each pathway and flowchart meets quality standards and matches its source documentation.
  • Join rotating monitoring shifts to support continuous, 24/7 platform coverage.
  • Track platform health, infrastructure, and alerts with tools such as Datadog.
  • Investigate cloud and service alerts, identify issues, and provide clear context when escalating to on-call engineers.
  • Coordinate effective shift handovers to maintain uninterrupted team coverage.

Cerințe

  • Communicate technical information clearly and confidently in writing and conversation with internal teams and customers.
  • Read complex technical documentation and break it down into logical components.
  • Understand how flowcharts represent processes, decisions, and logical progression.
  • Bring foundational knowledge of cloud computing and infrastructure.
  • Understand REST API fundamentals, including endpoints, HTTP methods, request and response structures, and status codes.
  • Use browser developer tools, including the console and network panel.
  • Apply strong attention to detail and sound judgment when situations are ambiguous.
  • Collaborate effectively as part of a team and remain composed under pressure.
  • Work flexible hours primarily aligned with the PST time zone.
  • Experience with Microsoft Visio or a comparable diagramming tool is advantageous.
  • Exposure to monitoring platforms such as Datadog is advantageous.

Beneficii

  • Competitive salary
  • Equity
  • Spot bonuses
  • Paid time off
  • Comprehensive health insurance
  • Paid parental leave
  • Flexible hybrid work

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