American Express ir globāls finanšu pakalpojumu uzņēmums, kas darbojas banku pakalpojumu, finansēšanas un uzņēmumu maksājumu jomā. Tā darbība ietver patērētājiem, uzņēmumiem un korporācijām paredzētas kredītkartes, maksājumu un tirgotāju pakalpojumus, krājkontus, noguldījumu sertifikātus un privātos aizdevumus, kā arī atlīdzību un ceļošanas programmas, korporatīvos maksājumu risinājumus, finanšu izglītību, drošības pakalpojumus un karšu lietotāju un tirgotāju atbalstu.
Tele Sales Consultant – Phoenix, Arizona (Hybrid) | American Express
Drive outbound phone sales for American Express by acquiring commercial customers and recommending business products. Build relationships with small-business owners while managing a pipeline of qualified prospects.
Apraksts
- Contact business owners with annual revenues of $500,000 to $4 million through outbound calls using American Express target lists
- Conduct consultative phone conversations with business owners and decision-makers to understand their needs and recommend suitable American Express Business products
- Maintain strong knowledge of American Express Small Business products and clearly explain relevant features and benefits
- Manage and advance the prospective-customer pipeline effectively
- Strengthen sales skills by building rapport, identifying customer needs, addressing objections, and closing opportunities
- Follow Blue Box Values, GCS Sales Practices, standard operating procedures, and American Express Leadership Behaviors
- Promote compliance across US SME and GCS
Prasības
- Previous inside-sales experience with outbound calling is preferred
- Cold-calling experience is advantageous
- A consistent history of developing and maintaining business relationships is preferred
- Experience working in a highly regulated industry is preferred
- Financial and business acumen are preferred
- Familiarity with different sales cycles and pipeline stages is preferred
- Ability to work across multiple digital platforms and web-based tools
- Strong listening skills and a consultative approach to client conversations are preferred
- Excellent phone communication skills, including adapting messages for audiences at different levels, are preferred
- Must be eligible to work for American Express in the United States; visa sponsorship is not available
Priekšrocības
- Competitive base pay
- Performance-based bonus incentives
- Retirement savings plan with a 6% company match
- Complimentary financial coaching and financial well-being resources
- Comprehensive medical, dental, vision, life insurance, and disability coverage
- Flexible work arrangements, including hybrid, onsite, or virtual options based on the role and business needs
- More than 20 weeks of paid parental leave for all parents, including leave for pregnancy, adoption, or surrogacy
- Complimentary access to global onsite wellness centers with nurses and doctors, where available
- Free confidential counseling through the Healthy Minds program
- Career growth, development, and training opportunities