Hanger, Inc. ir veselības aprūpes uzņēmums, kas specializējas ortožu un protēžu aprūpē, pakalpojumos un risinājumos. Uzņēmums, kas dibināts 1861. gadā, apvieno klīniskos pētījumus un inovācijas ar uz pacientu vērstu apkalpošanu, ko nodrošina 925 aprūpes klīniku tīkls visā valstī. Aptuveni 6400 uzņēmuma darbinieku ik gadu palīdz nodrošināt aprūpi aptuveni vienam miljonam pacientu, tādējādi veicinot uzņēmuma misiju palīdzēt cilvēkiem virzīties uz priekšu.
Entry-Level Spanish-English Bilingual Medical Receptionist – North Miami Beach
Provide front-desk and patient registration support at Hanger’s orthotic and prosthetic clinic, including check-in, payments, scheduling, and electronic records.
Apraksts
- Greet patients at the clinic’s reception desk
- Communicate expected wait times and service delays
- Check in patients and verify demographic and insurance details
- Register walk-in patients at the reception desk
- Collect deductibles, copayments, coinsurance, and other patient balances
- Schedule follow-up, cast-and-measure, delivery, and prosthetic care plan appointments at checkout
- Guide patients to Hanger clinic services, experience programs, support groups, and other resources
- Help the RCM team obtain missing or additional patient information when needed
- Keep electronic healthcare records complete and accurate
Prasības
- High school diploma or an equivalent combination of education and experience
- Less than one year of customer service, administrative, or related experience
- Receptionist experience or familiarity with medical front-office procedures preferred
- Valid driver’s license, or eligibility to obtain one, with a driving record meeting Hanger’s Motor Vehicle Safety Policy and Procedures
- Strong interpersonal, telephone, verbal, and written communication skills
- Accurate keyboarding speed of at least 30 words per minute
- Ability to work with individuals who have disabilities
- Familiarity with the Alpha filing system
- Knowledge of medical reimbursement, medical terminology, and front-office receptionist duties preferred
- Proficiency with computers, Windows-based software, and email
- Ability to operate required office equipment, including fax machines, calculators, postage machines, and copiers
- At least a good fit on Hanger’s Talent Sorter assessment preferred; the assessment is part of the selection process
Priekšrocības
- Competitive compensation packages
- Eight paid national holidays plus four floating holidays
- Paid time off covering vacation and sick leave
- Medical, dental, and vision coverage
- 401(k) savings and retirement plan
- Paid parental bonding leave for new parents
- Employee referral bonus program
- Mentorship opportunities for mentors and mentees