DSV - Global Transport and Logistics
DSV - Global Transport and Logistics
DSV - Global Transport and Logistics ir globāls kravu ekspedīcijas un loģistikas uzņēmums, kas palīdz uzņēmumiem pārvietot, uzglabāt un pārvaldīt preces gaisa, jūras, autoceļu un dzelzceļa tīklos. Uzņēmuma pakalpojumi ietver līgumloģistiku, noliktavu pakalpojumus un piegādes ķēdes atbalstu, kā arī digitālos rīkus, piemēram, myDSV, sūtījumu izsekošanu un API vai EDI savienojamību rezervāciju veikšanai un pārskatāmībai. DSV apkalpo tādas nozares kā autobūve, veselības aprūpe, aviācija un kosmosa nozare, kā arī patēriņa preces. Plašs starptautiskais tīkls ir vērsts uz darbības efektivitāti, inovācijām un ilgtspējīgāku loģistiku.

Customer Service Specialist - Road Transport, Sofia

Support road transport customers in Sofia by preparing quotes, coordinating bookings, managing documentation and complaints, and maintaining customer relationships at DSV.

Apraksts

  • Respond to customer inquiries
  • Prepare and send customer quotations
  • Accept transport requests and monitor their completion
  • Provide customers with the information and documentation required to fulfill transport requests
  • Process customer complaints
  • Maintain relationships with existing customers while retaining and expanding business
  • Work closely with the sales team and attend customer meetings when needed
  • Participate in projects related to departmental and company operations
  • Report activities to the department manager

Prasības

  • Experience in transportation and customer-facing work is considered an advantage
  • Degree in economics or another field relevant to the position
  • Very good written and spoken English
  • Excellent computer skills, including proficiency with MS Office
  • Excellent communication skills
  • Proactive approach and effective decision-making skills
  • Ability to work as part of a team
  • Goal-oriented mindset

Priekšrocības

  • Opportunity to work and develop within an international leader in transportation and logistics
  • Positive and supportive working environment
  • Competitive compensation
  • Additional health insurance with dental coverage
  • Employee referral bonus
  • Additional birthday leave
  • Food vouchers
  • Loyalty program offering extra vacation days
  • Free Multisport card and other benefits

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