DSV - Global Transport and Logistics
DSV - Global Transport and Logistics
DSV - Global Transport and Logistics एक वैश्विक माल ढुलाई और लॉजिस्टिक्स कंपनी है, जो व्यवसायों को हवाई, समुद्री, सड़क और रेल नेटवर्क के माध्यम से सामान ले जाने, संग्रहीत करने और प्रबंधित करने में सहायता करती है। इसकी सेवाओं में कॉन्ट्रैक्ट लॉजिस्टिक्स, वेयरहाउसिंग और सप्लाई-चेन सहायता शामिल हैं, जिन्हें myDSV, शिपमेंट ट्रैकिंग तथा बुकिंग और दृश्यता के लिए API या EDI कनेक्टिविटी जैसे डिजिटल टूल्स से बेहतर बनाया गया है। DSV ऑटोमोटिव, हेल्थकेयर, एयरोस्पेस और उपभोक्ता वस्तुओं सहित विभिन्न क्षेत्रों को सेवाएँ प्रदान करती है। इसका व्यापक अंतरराष्ट्रीय नेटवर्क परिचालन दक्षता, नवाचार और अधिक टिकाऊ लॉजिस्टिक्स पर केंद्रित है।

Customer Service Specialist - Road Transport, Sofia

Support road transport customers in Sofia by preparing quotes, coordinating bookings, managing documentation and complaints, and maintaining customer relationships at DSV.

विवरण

  • Respond to customer inquiries
  • Prepare and send customer quotations
  • Accept transport requests and monitor their completion
  • Provide customers with the information and documentation required to fulfill transport requests
  • Process customer complaints
  • Maintain relationships with existing customers while retaining and expanding business
  • Work closely with the sales team and attend customer meetings when needed
  • Participate in projects related to departmental and company operations
  • Report activities to the department manager

आवश्यकताएँ

  • Experience in transportation and customer-facing work is considered an advantage
  • Degree in economics or another field relevant to the position
  • Very good written and spoken English
  • Excellent computer skills, including proficiency with MS Office
  • Excellent communication skills
  • Proactive approach and effective decision-making skills
  • Ability to work as part of a team
  • Goal-oriented mindset

लाभ

  • Opportunity to work and develop within an international leader in transportation and logistics
  • Positive and supportive working environment
  • Competitive compensation
  • Additional health insurance with dental coverage
  • Employee referral bonus
  • Additional birthday leave
  • Food vouchers
  • Loyalty program offering extra vacation days
  • Free Multisport card and other benefits

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