FRONTLINE CALL CENTER
FRONTLINE CALL CENTER
201 – 500 Darbinieki
FRONTLINE CALL CENTER, kas dibināts 2012. gadā, ir zvanu centra uzņēmums, kurā strādā aptuveni 201–500 darbinieku.

Bilingual Spanish Customer Service Representative

Provide bilingual customer support to people seeking emergency shelter and resources. This full-time remote call center role includes training and detailed computer and internet setup requirements.

Apraksts

  • Connect people with emergency shelter and resources
  • Provide customer service remotely from home
  • Complete orientation and training
  • Show computer setup and internet specifications during the interview
  • Submit screenshots confirming Windows 11, internet speed, RAM, and a wired Ethernet connection

Prasības

  • Speak and write fluently in both Spanish and English
  • Have call center or customer service experience
  • Be comfortable navigating multiple systems
  • Attend all orientation and training sessions
  • Have open availability, including weekends
  • Use a Windows 11 PC; Macs and Chromebooks are not accepted
  • Have dual monitors
  • Use a recent-generation Intel i5, i7, or i9 processor, or AMD Ryzen 5, 7, or 9 processor
  • Have at least 16 GB of RAM, with 12 GB usable
  • Maintain CPU utilization at or below 50%
  • Use a computer with an Ethernet (RJ-45) port
  • Use a wired Ethernet internet connection; Wi-Fi is not accepted
  • Have download speed of at least 20 Mbps
  • Have upload speed of at least 10 Mbps
  • Have ping of 20 ms or less
  • Use a camera-enabled computer that supports screen sharing for interview verification
  • Be available 24/7

Saistītās vakances

Centorrino Technologies

Remote Risk Management Specialist — Australia

Centorrino Technologies

Implement a risk management system for regulated Australian organisations, translating governance needs into configuration, testing, reporting and adoption. Work across the implementation lifecycle with stakeholders on risk data, controls and executive reporting.

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