USAA
USAA
USAA yra finansinių paslaugų įmonė, daugiausia aptarnaujanti esamus ir buvusius JAV kariuomenės narius bei jų šeimas. Įmonė siūlo bankininkystės, draudimo ir investavimo produktus, kuriuos papildo saugūs skaitmeniniai įrankiai ir į narius orientuotas aptarnavimas. Įmonė suburia finansinių technologijų, rizikos valdymo, veiklos organizavimo ir klientų patirties srityse dirbančias komandas, kad padėtų nariams tvarkyti savo finansus.

USAA Field Property Claims Adjuster – Greenville, SC

Investigate, estimate, negotiate, and settle complex residential property claims across the Greenville–Spartanburg area. The role includes frequent travel, in-person inspections, and catastrophe response.

Aprašymas

  • Investigate and resolve complex property insurance claims from initial evaluation through settlement.
  • Review coverage and liability, then negotiate fair settlements in line with state regulations.
  • Manage an assigned caseload of complex property damage claims.
  • Work with vendors and internal partners to resolve complex claims.
  • Coordinate with external regulators as needed to support compliant documentation.
  • Assess damage using information from policyholders, third parties, and other sources.
  • Spot discrepancies and identify potential subrogation.
  • Review coverage concerns and prior losses, and refer cases to the Special Investigations Unit when appropriate.
  • Interpret complex policy terms and contingencies to determine coverage.
  • Settle claims within assigned authority and consult management on amounts beyond those limits.
  • Keep claim files accurate, complete, and up to date.
  • Prepare estimates with claims estimating platforms and virtual inspection tools.
  • Help manage workload surges and catastrophe response, including required on-call dates and possible evening, weekend, or holiday work.
  • Travel for catastrophe deployments, claim resolution, training, and in-person inspections.
  • Independently resolve complex issues and support less experienced colleagues.
  • Handle complex claims involving attorneys.
  • Address jurisdictional issues, legislation, and construction factors.
  • Identify, assess, monitor, and manage business risks under applicable policies and procedures.

Reikalavimai

  • High school diploma or GED.
  • At least two years of relevant property adjusting experience handling moderately complex losses, including estimates for dwelling and structural damage.
  • Advanced skill estimating losses with Xactimate or similar tools.
  • Working knowledge of residential construction.
  • Working knowledge of property claims policies, case law, and state laws and regulations.
  • Strong negotiation, investigation, communication, and conflict resolution skills.
  • Demonstrated investigative, analytical, prioritization, multitasking, and problem-solving abilities.
  • Ability to travel 50–75% of the year locally and beyond, and/or perform catastrophe duty as needed.
  • Obtain and maintain an insurance adjuster license within 90 days, with up to three attempts.
  • Ability to crouch and stoop to inspect confined areas such as attics and crawl spaces.
  • Ability to meet USAA safe-driving standards, including motor vehicle record verification, and hold a valid driver’s license.
  • Ability to lift at least 35 pounds, including a ladder.
  • Ability to climb ladders, walk on roofs, and work at heights while inspecting roofs and attics.
  • Must not need immigration support or visa sponsorship now or in the future.

Privalumai

  • Company vehicle for in-person loss inspections within the assigned local territory.
  • Paid overtime may be available.
  • Medical, dental, and vision coverage.
  • 401(k) plan.
  • Pension plan.
  • Life insurance.
  • Parental benefits.
  • Adoption assistance.
  • Paid time off.
  • Paid holidays.
  • 16 paid volunteer hours.
  • Wellness programs.
  • Career path planning.
  • Continuing education assistance.
  • Performance-based pay incentives may be available at the discretion of USAA’s Board of Directors, based on overall company and individual performance.

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