LogoFresh Jobs Ahead
American Express
American Express
B2BBankininkystėFinansai
„American Express“ yra pasaulinė finansinių paslaugų įmonė, veikianti bankininkystės, finansavimo ir verslo mokėjimų srityse. Jos veikla apima vartotojams, įmonėms ir korporacijoms skirtas kredito korteles, mokėjimų ir prekybininkų paslaugas, taupomąsias sąskaitas, terminuotuosius indėlius ir asmenines paskolas, taip pat apdovanojimų ir kelionių programas, įmonių mokėjimo sprendimus, finansinį švietimą, saugumo paslaugas bei pagalbą kortelių nariams ir prekybininkams.
LinkedIn
Darbai įmonėje

Operational Resilience Analyst - American Express (Hybrid, Gurugram)

Support American Express in strengthening the resilience of critical banking services and preparing for business disruptions. The role covers resilience testing, governance, reporting, dependency analysis, and risk-control assessments.

INIndijaHibridinisVisas etatasJaunesnysis specialistasVidutinis lygisDiplomas nebūtinasPrivaloma Kalba: anglųVerslo analitikas

Aprašymas

  • Map Critical Business Services and their dependencies across personnel, processes, technology, third parties, sites, and essential data
  • Collect, verify, and maintain dependency maps and Impact Tolerance information
  • Review dependency analysis to uncover vulnerabilities and recommend resilience enhancements
  • Maintain Operational Resilience policies, methods, procedures, standards, and related documentation
  • Work with business stakeholders and resilience partners to gather information, close data gaps, and complete assigned deliverables
  • Help design and conduct scenario-based resilience tests
  • Draft After-Action Reports and follow remediation actions through completion
  • Maintain issue logs, track corrective actions, and escalate emerging delays or risks
  • Create resilience metrics reports, dashboards, and Power BI visualizations
  • Develop leadership presentations and management reports
  • Collaborate with Technology Resilience, Third-Party Lifecycle Management, Business Continuity, Global Security, Facilities, and related teams
  • Assist with Business Disruption Governance, regulatory reviews, audits, risk-awareness training, and governance activities
  • Contribute to Risk and Control Self-Assessments, including control definition and testing
  • Identify opportunities to improve processes, reporting, and overall program performance

Reikalavimai

  • Bring two to three years of experience in enterprise program management, operational risk, business continuity, or audit within banking or financial services
  • Demonstrate strong stakeholder-management and collaboration abilities
  • Apply conceptual thinking and a risk-oriented perspective to process and operations management
  • Use sound problem-solving skills and make decisions effectively in agile environments
  • Communicate clearly in writing and presentations
  • Build trusted relationships and mobilize cross-functional teams effectively
  • Use advanced Excel and reporting skills to analyze, interpret, and present data
  • Engage with and influence leaders and teams at all levels within a matrixed organization
  • Work independently while prioritizing competing demands, ambiguity, shifting focus, and rapid change
  • Plan and advance change across organizational boundaries
  • Provide management with high-quality, actionable feedback
  • Preferred: Master's degree, B.Tech, MBA, or another advanced degree
  • Preferred: Familiarity with American Express products, services, and organizational structure
  • Preferred: Experience in Business Continuity Management or a related risk-management program role

Privalumai

  • Competitive base salary
  • Bonus opportunities
  • Programs supporting financial well-being and retirement planning
  • Medical, dental, vision, life insurance, and disability coverage, subject to location
  • Flexible hybrid, onsite, or virtual work arrangements based on the role and business requirements
  • Paid parental leave, subject to location
  • Access to onsite wellness centers with nursing and physician staff, subject to location
  • Confidential counseling through the Healthy Minds program
  • Career development and training programs

Susiję darbai

Liberty Mutual Insurance

Remote Inside Sales Representative, Insurance

Liberty Mutual Insurance
H1B vizos rėmėjasDraudimasFinansaiSocialinis poveikis
USJungtinės ValstijosALAlabamaAZArizonaFLFloridaIDAidahasIAAjovaKSKanzasasKYKentukisLALuizianaMEMeinasMDMerilandasMAMasačusetsasMIMičiganasMNMinesotaMOMisūrisMTMontanaNENebraskaNVNevadaNHNaujasis HampšyrasNJNaujasis DžersisNMNaujoji MeksikaNYNiujorkasNCŠiaurės KarolinaOHOhajasOKOklahomaOROregonasPAPensilvanijaSCPietų KarolinaTNTenesisTXTeksasasUTJutaVAVirdžinijaWAVašingtonasWVVakarų VirdžinijaWIViskonsinas
55 000 $ – 75 000 $ / metai
NuotolinisVisas etatasJaunesnysis specialistasVidutinis lygisDiplomas nebūtinasPrivaloma Kalba: anglųPardavimaiVidinis pardavimas

Handle inbound insurance inquiries for Liberty Mutual, advising customers on coverage and turning warm leads into policyholders. The role includes paid remote training and a schedule of four weekdays plus one weekend day.

Atidaryti
Liberty Mutual Insurance

Remote Inside Sales Representative, Liberty Mutual

Liberty Mutual Insurance
H1B vizos rėmėjasDraudimasFinansaiSocialinis poveikis
USJungtinės ValstijosALAlabamaAZArizonaFLFloridaIDAidahasIAAjovaKSKanzasasKYKentukisLALuizianaMEMeinasMDMerilandasMAMasačusetsasMIMičiganasMNMinesotaMOMisūrisMTMontanaNENebraskaNVNevadaNHNaujasis HampšyrasNJNaujasis DžersisNMNaujoji MeksikaNYNiujorkasNCŠiaurės KarolinaOHOhajasOKOklahomaOROregonasPAPensilvanijaSCPietų KarolinaTNTenesisTXTeksasasUTJutaVAVirdžinijaWAVašingtonasWVVakarų VirdžinijaWIViskonsinasWYVajomingas
45 000 $ / metai
NuotolinisVisas etatasJaunesnysis specialistasVidutinis lygisPrivaloma Kalba: anglųPardavimaiVidinis pardavimas

Help Liberty Mutual customers find insurance coverage through inbound calls and warm leads. The role includes paid remote training and licensing.

Atidaryti
Liberty Mutual Insurance

Remote Inside Sales Representative, Liberty Mutual

Liberty Mutual Insurance
H1B vizos rėmėjasDraudimasFinansaiSocialinis poveikis
USJungtinės ValstijosALAlabamaAZArizonaFLFloridaIDAidahasIAAjovaKSKanzasasKYKentukisLALuizianaMEMeinasMDMerilandasMAMasačusetsasMIMičiganasMNMinesotaMOMisūrisMTMontanaNENebraskaNVNevadaNHNaujasis HampšyrasNJNaujasis DžersisNMNaujoji MeksikaNYNiujorkasNCŠiaurės KarolinaOHOhajasOKOklahomaOROregonasPAPensilvanijaSCPietų KarolinaTNTenesisTXTeksasasUTJutaVAVirdžinijaWAVašingtonasWVVakarų VirdžinijaWIViskonsinasWYVajomingas
45 000 $ / metai
NuotolinisVisas etatasJaunesnysis specialistasVidutinis lygisDiplomas nebūtinasPrivaloma Kalba: anglųPardavimaiVidinis pardavimas

Sell Liberty Mutual insurance through inbound calls and warm leads, helping customers choose coverage that fits their needs. The role includes paid licensing training and commission opportunities.

Atidaryti
Liberty Mutual Insurance

Remote Inside Sales Representative, Liberty Mutual

Liberty Mutual Insurance
H1B vizos rėmėjasDraudimasFinansaiSocialinis poveikis
USJungtinės ValstijosALAlabamaAZArizonaFLFloridaIDAidahasIAAjovaKSKanzasasKYKentukisLALuizianaMEMeinasMDMerilandasMAMasačusetsasMIMičiganasMNMinesotaMOMisūrisMTMontanaNENebraskaNVNevadaNHNaujasis HampšyrasNJNaujasis DžersisNMNaujoji MeksikaNYNiujorkasNCŠiaurės KarolinaOHOhajasOKOklahomaOROregonasPAPensilvanijaSCPietų KarolinaTNTenesisTXTeksasasUTJutaVAVirdžinijaWAVašingtonasWVVakarų VirdžinijaWIViskonsinas
45 000 $ – 75 000 $ / metai
NuotolinisVisas etatasJaunesnysis specialistasVidutinis lygisDiplomas nebūtinasPrivaloma Kalba: anglųPardavimaiVidinis pardavimas

Handle inbound insurance leads for Liberty Mutual, helping customers find coverage that fits their needs. Complete paid remote training and licensing as part of the role.

Atidaryti
State Collection Service, Inc.

Remote Call Center Supervisor – Healthcare Billing

State Collection Service, Inc.
501 – 1 000 Darbuotojai
KonsultavimasLogistikaSveikatos priežiūra
USJungtinės ValstijosALAlabamaAZArizonaFLFloridaIDAidahasILIlinojusIAAjovaKSKanzasasKYKentukisLALuizianaMDMerilandasMIMičiganasMNMinesotaMSMisisipėMOMisūrisMTMontanaNVNevadaNMNaujoji MeksikaNCŠiaurės KarolinaOHOhajasOKOklahomaPAPensilvanijaSCPietų KarolinaTNTenesisTXTeksasasWIViskonsinasNuotolinisVisas etatasJaunesnysis specialistasVidutinis lygisDiplomas nebūtinasPrivaloma Kalba: anglųSkambučių centro atstovas

Lead a remote customer service team supporting healthcare billing for State Collection Service. Oversee staff performance, training, compliance, escalations, and client communications.

Atidaryti
State Collection Service, Inc.

Remote Healthcare Call Center Supervisor

State Collection Service, Inc.
501 – 1 000 Darbuotojai
KonsultavimasLogistikaSveikatos priežiūra
USJungtinės ValstijosALAlabamaAZArizonaFLFloridaIDAidahasILIlinojusIAAjovaKSKanzasasKYKentukisLALuizianaMDMerilandasMIMičiganasMNMinesotaMSMisisipėMOMisūrisMTMontanaNVNevadaNMNaujoji MeksikaNCŠiaurės KarolinaOHOhajasOKOklahomaPAPensilvanijaSCPietų KarolinaTNTenesisTXTeksasasWIViskonsinasNuotolinisVisas etatasJaunesnysis specialistasVidutinis lygisDiplomas nebūtinasPrivaloma Kalba: anglųSkambučių centro atstovas

Lead a remote team of healthcare billing customer service representatives at State Collection Service. Oversee performance, compliance, training, escalations, and client relations.

Atidaryti
Navy Federal Credit Union

Experience Analyst, Contact Center

Navy Federal Credit Union
H1B vizos rėmėjasBankininkystėDraudimasGynyba
USJungtinės ValstijosFLFloridaVAVirdžinija
79 200 $ – 124 500 $ / metai
HibridinisVisas etatasVidutinis lygisVyresnysis specialistasPrivaloma Kalba: anglųSkambučių centro atstovas

Use research and analytics to improve member experiences at Navy Federal Credit Union. Identify product opportunities, test solutions, and inform prioritization with data-driven insights.

Atidaryti