Senior Content Lead
M-KOPA
Lead brand storytelling and content for M-KOPA in Nigeria, shaping copy, campaigns, social media, and customer engagement. The role spans content strategy, creative collaboration, and audience growth.
Ашу
T-Mobile — мобильді қызметтер мен клиент тәжірибесіне арналған «Un-carrier» тәсіліне негізделген, Америка Құрама Штаттарындағы сымсыз телекоммуникация компаниясы. Компанияның қызметі сымсыз байланыс, икемді тарифтер және 5G желісін үздіксіз кеңейтуді қамтиды, ал мансап мүмкіндіктері бизнес-сату, технология және клиент тәжірибесі бағыттарын қамтиды. T-Mobile медициналық сақтандыру, ата-ана демалысы және білім беру бағдарламалары сияқты жеңілдіктер арқылы қызметкерлерін қолдайтынын атап көрсетеді. Бұл қызметкерлер мен клиенттер үшін сапалы тәжірибе қалыптастыруға бағытталғанын білдіреді.
Senior Broadband Business Intelligence Analyst
Lead broadband marketing intelligence by turning campaign, customer, and business data into actionable dashboards and recommendations. Partner with cross-functional teams to improve acquisition, retention, and marketing performance.
Сипаттама
- Analyze data from Databricks, web analytics tools, customer records, digital engagement sources, and third-party datasets
- Assess campaign, channel, audience, product, and customer-segment performance to uncover optimization opportunities
- Produce insights and recommendations that strengthen customer acquisition, retention, marketing effectiveness, and overall business results
- Work with Marketing, Product, Data Science, Finance, Sales, and Technology teams to establish business questions, KPIs, measurement methods, and reporting requirements
- Convert business and marketing goals into dashboards, reporting frameworks, and presentations for senior leaders
- Apply data visualization and narrative techniques to explain marketing results, customer behavior, funnel performance, and business outcomes
- Help build scalable reporting processes, analytical models, and self-service business intelligence capabilities
- Handle additional duties and projects assigned by business management
Талаптар
- Bachelor’s degree with five years of related experience, or an advanced degree with three years of related experience
- Degree in Business, Marketing, Economics, Analytics, Data Science, Statistics, or a comparable field
- At least four years of experience in business intelligence, marketing analytics, customer analytics, or a related analytical role
- At least four years of experience using Tableau and SQL
- Experience evaluating marketing campaigns, customer acquisition, retention, segmentation, funnel performance, channel effectiveness, or marketing ROI
- Strong knowledge of marketing metrics including conversion, cost per acquisition, churn, retention, lifetime value, campaign lift, and attribution
- Ability to turn complex data into clear findings and practical recommendations
- Strong communication and collaboration abilities, including presentations to senior leaders
- Experience with cloud data environments such as Databricks, AWS Redshift, Azure, or comparable platforms
- Ability to manage multiple projects and competing priorities
- Must be at least 18 years old
- Legally authorized to work in the United States
- Experience with A/B testing, incrementality, attribution, campaign measurement, or other test-and-learn methods preferred
- Experience with customer behavioral data, audience segmentation, lifecycle analytics, web analytics, CRM, or digital marketing platforms preferred
- Ability to connect marketing activity with subscriber growth, revenue, churn, engagement, and customer lifetime value preferred
- Experience in broadband, telecommunications, subscription services, digital marketing, or other customer-growth businesses preferred
- Travel is required
Артықшылықтар
- Annual stock grant
- Employee stock purchase plan
- 401(k) plan
- Free year-round financial coaching
- Medical, dental, and vision insurance
- Flexible spending account
- Paid time off
- Up to 12 paid holidays
- Paid parental and family leave
- Family-building benefits
- Backup care
- Enhanced family support
- Childcare subsidy
- Tuition assistance
- College coaching
- Short- and long-term disability coverage
- Voluntary accidental death and dismemberment coverage
- Voluntary accident coverage
- Voluntary life insurance
- Voluntary disability insurance
- Voluntary long-term care insurance
- Mobile service and home internet discounts
- Pet insurance
- Commuter and transit programs
- Career growth opportunities
Ұқсас жұмыс орындары
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