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T-Mobile
T-Mobile
Telecommunications
T-Mobile is a United States wireless telecommunications company built around its “Un-carrier” approach to mobile services and customer experience. Its business spans wireless connectivity, flexible plans, and continued 5G network expansion, while its career opportunities include business sales, technology, and customer experience. T-Mobile also highlights employee support through benefits such as health insurance, parental leave, and education programs, reflecting its focus on creating strong experiences for both employees and customers.
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Senior Broadband Business Intelligence Analyst

Lead broadband marketing intelligence by turning campaign, customer, and business data into actionable dashboards and recommendations. Partner with cross-functional teams to improve acquisition, retention, and marketing performance.

USUnited StatesCOColoradoKSKansasTXTexasWAWashington
$80,600 – $145,500 / year
HybridFull-timeSeniorEnglish RequiredBusiness Intelligence Analyst
Amazon RedshiftAWSAzureCloudSQLTableau

Description

  • Analyze data from Databricks, web analytics tools, customer records, digital engagement sources, and third-party datasets
  • Assess campaign, channel, audience, product, and customer-segment performance to uncover optimization opportunities
  • Produce insights and recommendations that strengthen customer acquisition, retention, marketing effectiveness, and overall business results
  • Work with Marketing, Product, Data Science, Finance, Sales, and Technology teams to establish business questions, KPIs, measurement methods, and reporting requirements
  • Convert business and marketing goals into dashboards, reporting frameworks, and presentations for senior leaders
  • Apply data visualization and narrative techniques to explain marketing results, customer behavior, funnel performance, and business outcomes
  • Help build scalable reporting processes, analytical models, and self-service business intelligence capabilities
  • Handle additional duties and projects assigned by business management

Requirements

  • Bachelor’s degree with five years of related experience, or an advanced degree with three years of related experience
  • Degree in Business, Marketing, Economics, Analytics, Data Science, Statistics, or a comparable field
  • At least four years of experience in business intelligence, marketing analytics, customer analytics, or a related analytical role
  • At least four years of experience using Tableau and SQL
  • Experience evaluating marketing campaigns, customer acquisition, retention, segmentation, funnel performance, channel effectiveness, or marketing ROI
  • Strong knowledge of marketing metrics including conversion, cost per acquisition, churn, retention, lifetime value, campaign lift, and attribution
  • Ability to turn complex data into clear findings and practical recommendations
  • Strong communication and collaboration abilities, including presentations to senior leaders
  • Experience with cloud data environments such as Databricks, AWS Redshift, Azure, or comparable platforms
  • Ability to manage multiple projects and competing priorities
  • Must be at least 18 years old
  • Legally authorized to work in the United States
  • Experience with A/B testing, incrementality, attribution, campaign measurement, or other test-and-learn methods preferred
  • Experience with customer behavioral data, audience segmentation, lifecycle analytics, web analytics, CRM, or digital marketing platforms preferred
  • Ability to connect marketing activity with subscriber growth, revenue, churn, engagement, and customer lifetime value preferred
  • Experience in broadband, telecommunications, subscription services, digital marketing, or other customer-growth businesses preferred
  • Travel is required

Benefits

  • Annual stock grant
  • Employee stock purchase plan
  • 401(k) plan
  • Free year-round financial coaching
  • Medical, dental, and vision insurance
  • Flexible spending account
  • Paid time off
  • Up to 12 paid holidays
  • Paid parental and family leave
  • Family-building benefits
  • Backup care
  • Enhanced family support
  • Childcare subsidy
  • Tuition assistance
  • College coaching
  • Short- and long-term disability coverage
  • Voluntary accidental death and dismemberment coverage
  • Voluntary accident coverage
  • Voluntary life insurance
  • Voluntary disability insurance
  • Voluntary long-term care insurance
  • Mobile service and home internet discounts
  • Pet insurance
  • Commuter and transit programs
  • Career growth opportunities

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