Buildots
Buildots
Buildots жобаларды басқаруды жетілдіру үшін жасанды интеллект пен компьютерлік көру технологияларын біріктіретін құрылыс технологияларын әзірлейді. Оның платформасы құрылыс алаңындағы әрекеттерді нақты әрі объективті деректерге және іске жарамды тиімділік көрсеткіштеріне айналдырып, алаңдағы топтар мен менеджерлерге жұмыстың барысын анығырақ бақылауға, басқаруды күшейтуге және кідірістерді тиімдірек шешуге көмектеседі. Дәстүрлі құрылыс үдерістеріне өлшенетін талдауды енгізу арқылы Buildots жобаларды тиімдірек әрі болжамды түрде іске асыруға ықпал етеді.

Customer Success Manager, Construction Technology — Buildots (Toronto, Remote)

Drive adoption of Buildots’ AI construction platform across Toronto projects through onboarding and site team training. Analyze project insights and share customer feedback to inform product development.

Сипаттама

  • Advise customers on adoption, implementation, and return on investment across multiple construction projects.
  • Build relationships with customer champions, support clients, and bring their perspectives to internal delivery teams.
  • Onboard users and support technology adoption, including training on-site teams.
  • Review project data and system usage, then share feedback with the product team to inform roadmap and feature decisions.
  • Work with the customer success team to improve client delivery.
  • Develop and maintain customer success playbooks.
  • Set up and onboard new projects across the portfolio.
  • Promote product adoption across users and projects.
  • Work with technical teams to verify project data and keep digital twins current.
  • Share customer stories and successes with account teams to support growth within key accounts.

Талаптар

  • At least four years of experience in construction, preferably in a site-based role such as project manager, superintendent, project engineer, or project controller.
  • Experience working directly with clients, either in a B2B role or with owners and customers in the construction industry.
  • Comfort with change management; ability to learn from successes and setbacks, develop better approaches, escalate effectively when needed, and help shape the company’s approach.
  • Strong stakeholder management and networking skills, including experience working with both senior and junior customer contacts.
  • Ability to manage competing priorities in a fast-paced startup while maintaining attention to detail and high service standards.
  • Self-directed, proactive approach, with the ability to learn independently and carry work from idea through delivery.
  • Ability to take ownership of customer relationships and find practical, creative solutions that work for users and the market.
  • Excellent written and verbal communication, including explaining complex topics simply, adapting to different cultural communication styles, and presenting to groups.
  • Willingness to travel.
  • Must be located in the Toronto area.

Артықшылықтар

  • Travel is part of the role.

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