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New Flyer
New Flyer
5,001 – 10,000 Employees
H1B Visa SponsorAutomotiveConsultingLogistics
New Flyer designs and manufactures transit buses for public transportation systems, with a portfolio spanning battery-electric, fuel cell-electric, hybrid-electric, compressed natural gas, and clean diesel models. As part of the NFI Group, the company contributes to broader mobility and transit solutions, including infrastructure support for sustainable transportation projects. Its work also includes telematics technology and digital experiences such as virtual bus tours, supporting customers from project design through implementation.
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Warranty Recovery Administrator – Winnipeg Hybrid

Manage NFI and MCI supplier warranty claims, recovery efforts, and failure analysis in a hybrid Winnipeg role. Partner with engineering, supply chain, procurement, finance, and suppliers to support transit bus quality and cost recovery.

CACanadaHybridFull-timeJuniorMiddleNo degree requiredEnglish RequiredAdministration
ERPOracle

Description

  • Administer NFI and MCI supplier recovery claims in OSVC, covering claim analysis, supplier assessments, recovery follow-up, and warranty queue maintenance.
  • Prepare detailed failure analyses and warranty recovery reports for Service Engineering, Engineering, Supply Chain, and Procurement.
  • Negotiate and settle complex or disputed warranty recovery claims with suppliers.
  • Work with Supply Chain, Procurement, Supplier Quality, and suppliers to identify and maximize cost-effective recovery opportunities.
  • Strengthen supplier relationships through timely communication and effective issue resolution.
  • Produce leadership reports detailing failed components and associated costs.
  • Contribute to data-driven analysis and reporting of warranty failure trends.
  • Partner with Finance to process, reconcile, and close supplier warranty credits.
  • Maintain accurate warranty claim records, including part locations, recoverable costs, evaluations, and required supporting information.
  • Respond to freight-related inquiries from properties and suppliers.
  • Coordinate failed-part returns, scrap approvals, and failure investigations with the Regional Product Support Manager and Field Technicians.
  • Coordinate warranty-parts inventory, shipping and receiving, and warehouse stock upkeep with parts warehouse stock keepers.
  • Provide support to the Recovery and Warranty team as needed.
  • Verify or update received-parts lists and Master Sheets.
  • Complete other assigned duties.

Requirements

  • At least two years of experience in claims administration.
  • At least two years of experience in a parts distribution environment.
  • Knowledge of, or experience with, transit or motor vehicle products.
  • A diploma in Business Administration, or a high school diploma with equivalent relevant experience.
  • Previous data entry, logistics, or administrative experience is an asset.
  • Experience with customer service, ERP/Oracle systems, and process management.
  • Proficiency with Microsoft Office.
  • Excellent communication, time-management, and organizational abilities.
  • Strong attention to detail and accuracy.

Benefits

  • Competitive wages.
  • Ongoing opportunities for learning and development.
  • A workplace that emphasizes employee engagement.
  • A strong focus on safety and high-quality products.

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