F12
F12
11 – 50 Employees
B2BConsultingCybersecurity
F12 is a Canadian IT services and cybersecurity company supporting businesses with managed technology, security, cloud, and consulting services. Its cybersecurity offering spans managed detection and response, managed security services, penetration testing, phishing prevention, dark web monitoring, vulnerability management, endpoint protection, identity and access management, and security awareness training. F12 also delivers managed IT through device-as-a-service, fully managed and co-managed IT, IT service management, on-site support, cloud infrastructure, disaster recovery, data centre services, and cloud and data migration. Its consulting work includes virtual CIO support, IT strategy, governance, risk and compliance assessments, and Microsoft Copilot AI assessments. F12 serves Canadian organizations across sectors including finance, healthcare, professional services, and manufacturing, with an emphasis on integrated cybersecurity and predictable IT pricing.

Virtual Chief Information Officer (vCIO) - F12 - Canada Onsite

Lead client IT strategy for F12 across cybersecurity, infrastructure, technology investments, and business growth. Build technology roadmaps, manage vendors and budgets, and guide long-term technology planning.

Description

  • Advise F12’s leading clients on technical strategy and IT priorities
  • Connect client requirements with F12 solutions and advance their IT strategies
  • Identify, evaluate, and introduce technology and automation opportunities that improve IT investment
  • Assess technology improvements and recommend fit-for-purpose solutions
  • Oversee client IT infrastructure and monitor network performance
  • Keep technical and operational documentation current
  • Support service analysts, system upgrades, and transitions to F12 program standards
  • Strengthen collaboration with clients, Technical Account Managers, and Integrated Service Team Managers
  • Implement cybersecurity strategies and uncover security weaknesses
  • Oversee IT budgets and promote cost-effective resource allocation
  • Coordinate hardware and software upgrades and replacements
  • Choose and manage client IT vendors, with preference for F12 partners
  • Advance client growth and expansion through strategic technology planning
  • Implement backup, disaster recovery, and business continuity measures
  • Create technology roadmaps that support each client’s business objectives
  • Expand the client portfolio by identifying unmet solution needs
  • Help outside sales uncover business requirements and shape suitable solutions
  • Coach and support internal team members
  • Lead internal initiatives that improve processes, services, and client satisfaction

Requirements

  • Experience designing and developing IT systems and planning technology implementations
  • Strong understanding of the diverse needs across F12’s client base
  • Strategic perspective combined with sound business judgment
  • Commitment to staying informed about technology developments and trends
  • Understanding of financial management and business cases, including budgets, P&L, and ROI
  • Professional presentation and communication abilities
  • Strong grasp of data analysis and business operations
  • Proactive approach with advanced analytical and problem-solving skills
  • Ability to interpret business needs and lead productive stakeholder discussions
  • Ability to collaborate effectively and work independently with limited supervision
  • Reliable time management and ability to meet committed deadlines
  • At least five years of experience or knowledge in the managed IT services industry
  • Relevant industry certifications and commitment to ongoing professional education

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