BCD Travel helps organizations manage business travel through corporate travel management services, risk management support, and integrated tools for travel programs. Its operations span more than 100 countries, enabling tailored solutions for companies and their employees across the business travel, logistics, hospitality, and consulting sectors. The company also focuses on improving travel program performance and advancing more sustainable approaches to business travel.
VIP Travel Consultant at BCD Travel (Remote, United States)
Serve executive travelers with personalized reservations support, travel-policy guidance, regulatory knowledge, and expert consultation. BCD Travel combines business-travel technology with industry expertise to connect companies and travelers.
Description
- Deliver personalized, high-touch support to priority client travelers
- Process requests accurately and efficiently across phone, email, and other communication channels
- Act as the main contact for executive-level travelers
- Advise travelers on options and itineraries while recommending relevant additional products
- Use BCD Travel platforms and systems to manage customer requests
- Research, book, and confirm customer travel arrangements
- Apply client travel policies and explain requirements consistently
- Process requests involving DOT, TSA, passport, visa, and other travel regulations
- Follow applicable travel supplier policies and conditions
- Build, share, and continuously update knowledge of supported travel sectors
Requirements
- Prior experience supporting VIP or executive travel
- Working knowledge of travel-industry policies, procedures, and operating processes
- Strong proficiency with the Sabre GDS
- Excellent spoken and written English communication skills
- Willingness to work varied schedules, including possible day, evening, overnight, weekend, and holiday shifts
- Availability to work Wednesday through Sunday, 10:00 a.m. to 7:00 p.m. Central Time
Benefits
- Flexible scheduling with work-from-home and remote-work options
- Opportunities to develop skills and advance your career
- Work with travel technology while contributing to the future of business travel
- Generous vacation allowance
- Compensation package with tools supporting mental, physical, and financial wellbeing
- Professional travel-industry benefits and discounts
- Inclusive workplace that values and celebrates diversity
- Work-from-anywhere option for up to 60 days each year