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Robert Half
Robert Half
H1B Visa SponsorLegalLogisticsMarketing
Robert Half is a specialized talent solutions and staffing firm that connects employers with skilled professionals for contract, temporary, and permanent roles. Its services span finance and accounting, technology, marketing and creative, legal, administrative, and customer support work, with additional relevance to legal, marketing, and logistics hiring. Robert Half also operates Protiviti, its consulting subsidiary, and supports organizations seeking qualified talent across a range of business functions.
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Talent Manager, Administrative and Customer Support – Buffalo Hybrid

Build client relationships and grow business for Robert Half while recruiting administrative and customer support professionals. Match candidates with client projects, contract assignments, and contract-to-full-time opportunities.

USUnited StatesNYNew York
$60,000 – $70,000 / year
HybridFull-timeJuniorMiddleNo degree requiredEnglish RequiredCustomer Support

Description

  • Develop business with both new and existing clients through negotiation and relationship building.
  • Promote Robert Half’s services through phone, video, and in-person meetings with hiring managers and decision-makers in administrative and customer support functions.
  • Recruit, interview, and place skilled administrative and customer support professionals in client projects, contract assignments, and contract-to-full-time roles.
  • Oversee active engagements and maintain high-quality service for clients and candidates.
  • Maintain regular candidate communication and provide career guidance.
  • Attend local trade association and networking events to strengthen Robert Half’s presence in the business community.

Requirements

  • A BA or BS degree is preferred.
  • At least one year of administrative or customer support experience is preferred.
  • At least two years of business development experience in a metrics-driven environment.
  • A minimum of one year of success developing new business through multiple calls and decision-makers.
  • Demonstrated success marketing to and closing senior decision-makers at small and medium-sized businesses while building mutually beneficial long-term relationships.
  • Working knowledge of a current Windows operating system.
  • Working knowledge of Microsoft Office Suite.
  • Working knowledge of a contact management application such as Salesforce.
  • Understanding of administrative and customer support department operations.
  • A positive attitude and engaging, professional business approach.

Benefits

  • Performance-based bonus opportunities.
  • Group medical, vision, and dental insurance benefits.
  • Flexible spending and health savings accounts.
  • Life and accident insurance coverage.
  • Adoption, surrogacy, and fertility assistance.
  • Up to six weeks of paid parental leave.
  • Short- and long-term disability coverage.
  • Paid time off for vacation, personal needs, and sick time.
  • Up to 17 days of Choice Time Off per calendar year for new hires.
  • Up to 11 paid holidays per calendar year.
  • 401(k) savings and investment plan or deferred compensation plan, when eligible.
  • 100% employer matching on the first 3% of contributions for eligible employees.
  • Comprehensive professional training.
  • Client relationship management tools and advanced technology.
  • Potential for career advancement.

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