Clinical Trial Specialist, APAC (Mandarin Speaking)
Emerald Clinical
Support Emerald Clinical’s global early-phase trials across APAC. Coordinate study records, meetings, budgets, vendors, and trial master file activities.
Open
Fresenius Medical Care is a global healthcare company focused on renal disease treatment and care. Since its founding in 1996, the company has developed dialysis products, therapies, and clinical services designed to support people living with kidney disease. Its operations include more than 4,000 dialysis clinics and a workforce of over 125,000 people worldwide. As an employer, Fresenius Medical Care brings together teams across patient care, healthcare technology, manufacturing, logistics, and consulting, guided by a stated emphasis on collaboration, reliability, initiative, excellence, and an inclusive working environment.
Strategic Clinical Quality Manager – Remote Massachusetts
Lead clinical quality improvement across Fresenius Medical Care dialysis facilities and treatment settings. Drive QAPI, CQI, data analysis, staff development, and patient-outcome initiatives.
United States
Massachusetts$79,000 – $133,000 / year
RemoteFull-timeMiddleSeniorEnglish RequiredClinical OperationsDescription
- Build, implement, maintain, and assess data-driven quality assessment and performance improvement programs
- Advance Continuous Quality Improvement practices, methods, and tools to strengthen processes and patient outcomes
- Oversee clinical quality for in-center, inpatient, home hemodialysis, and home peritoneal dialysis services
- Integrate FKC Quality programs and initiatives into facility standard operating procedures
- Act as the clinical quality subject matter expert and identify improvements needed to meet CMS Conditions for Coverage and FMS quality standards
- Coordinate quality initiatives, interventions, and standardized educational materials with facility registered nurses
- Guide facility registered nurses on nursing and clinical matters involving quality, patient satisfaction, teamwork, unit culture, and employee satisfaction
- Partner with Clinical Quality, Education, Clinical Services, Regulatory, Compliance, and other stakeholder groups
- Coach and develop staff in collecting, trending, and interpreting data to improve patient-centered care and outcomes
- Use evidence-based practices, clinical pathways, policies, procedures, algorithms, and standing orders to address quality obstacles
- Apply available tools, resources, and informatics technology to target specific patient populations
- Evaluate facility QAPI records, participate in QAPI meetings, and assess the effectiveness of facility QAPI and CQI activities
- Review QAI activities, schedules, tools, and electronic applications
- Participate in regional, area, facility, and team meetings
- Identify risk areas, support root cause analyses and action planning, and advise management on recommended responses
- Deliver education programs based on adult learning principles
- Build productive communication and working relationships with patients, staff, physicians, field management, payers, and other customers
- Support projects and complete other related responsibilities as assigned
Requirements
- Bachelor of Science in Nursing or a bachelor's degree in a healthcare-related field preferred, or an equivalent combination of education and experience
- Current Registered Nurse licensure required
- Nephrology nursing or quality certification preferred
- At least three years of dialysis experience required
- At least three years of clinical leadership management experience
- Strong organizational, critical-thinking, and customer-service abilities
- Proven leadership skills and flexibility when priorities change
- Ability to collaborate with team members, gather support and input, and contribute to quality improvement work
- Excellent verbal and written communication skills
- Ability to evaluate options, recommend alternatives, and help resolve sensitive or complex issues
- Ability to work remotely from a home-based location in the United States
- Willingness and ability to travel approximately 40–60% among assigned facilities and community locations
- Must meet drug-free workplace requirements
Benefits
- Eligibility for an annual bonus tied to company and individual performance
- Opportunities for career development and advancement within the organization
- Monday through Friday schedule without night or weekend shifts
- Comprehensive medical, dental, and vision coverage
- 401(k) plan with company matching
- Paid time off
- Parental leave
- Additional performance-based bonus potential tied to company and individual results
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