InPost Group
InPost Group
InPost Group operates an out-of-home delivery network for e-commerce, combining Automated Parcel Machines, courier services, and pick-up and drop-off locations. Its platform helps merchants and consumers manage parcel delivery with convenient collection options and delivery infrastructure across Poland, France, the Benelux region, the United Kingdom, and Italy. The company focuses on technology-enabled logistics and lower-impact delivery models, supporting the continued growth of online retail across Europe.

Senior UX Designer, InPost Pay (Poland Remote)

Shape the InPost Pay experience across payments, subscriptions, and emerging financial services. Design customer-facing digital products for InPost and Mondial Relay users across Europe.

Description

  • Design and evolve customer-facing products used across more than 15 countries for the InPost and Mondial Relay brands.
  • Raise the quality of the customer experience through thoughtful, effective product design.
  • Develop scalable design principles and frameworks that support consistency while adapting to local market requirements.
  • Design financial experiences for InPost Pay, including payments, subscriptions, and planned financial services.
  • Represent user needs and resolve complex problems across websites, mobile apps, and internal tools.
  • Research users to uncover needs, pain points, and product opportunities.
  • Develop user flows, journey maps, wireframes, and prototypes for stakeholder and user validation.
  • Produce polished visual design concepts that follow UI guidance and brand standards.
  • Partner with developers, product managers, and other stakeholders to bring design solutions into production.
  • Promote inclusive and accessible design practices through stakeholder guidance and education.
  • Contribute to design reviews, offer constructive feedback, and help other designers grow.
  • Set and monitor key metrics, applying data-informed methods to explain user and business outcomes.

Requirements

  • At least five years of digital product design experience spanning user research, information architecture, usability, prototyping, and design processes.
  • Strong, current UI design capabilities.
  • Experience with and understanding of financial services, such as banking or fintech.
  • Demonstrated use of AI tools such as Claude in the design workflow, supported by concrete examples.
  • Experience with and understanding of B2B users is preferred.
  • Strong commitment to applying and championing human-centered design across cross-functional teams.
  • Proficiency with prototyping tools; the team uses Figma.
  • Ability to work independently in a responsive, changing environment.
  • Experience working in agile, fast-paced teams.
  • Advanced written and spoken English.
  • Fluent Polish.
  • Strong stakeholder management skills and the ability to drive change.

Benefits

  • Work in an international, diverse, and cross-functional environment.
  • Learn from senior leaders and the wider leadership team.
  • Build experience in the e-commerce and logistics sectors.
  • Access training opportunities for professional development.
  • Work in a positive and supportive environment.
  • Flexible working hours.
  • B2B contract arrangement.
  • Help advance sustainable, convenient delivery and the circular economy.

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