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C.H. Robinson is a global third-party logistics provider that helps businesses coordinate freight and supply chain operations across air, ocean, truckload, and less-than-truckload transportation. Its logistics services support industries including automotive, food and beverage, healthcare, retail, and energy, while its Navisphere technology provides freight visibility and management capabilities. The company works with businesses facing complex shipping needs, combining transportation expertise with end-to-end supply chain coordination.
Senior Manager, Software Engineering – Global Forwarding Technology | C.H. Robinson (Hybrid, United States)
Lead software engineering modernization for C.H. Robinson’s global freight-forwarding technology. Guide teams, roadmaps, integrations, automation, and AI initiatives across complex logistics operations.
United States
Illinois
Minnesota
Missouri$127,500 – $295,900 / year
HybridFull-timeSeniorEnglish RequiredEngineering ManagerDescription
- Direct the daily work of software engineering teams
- Coach and mentor technical professionals
- Collaborate with product, business, operations, and technology leaders on strategy and high-value delivery
- Lead modernization and automation across Global Forwarding workflows, including pricing, rating, carrier contracts, shipment planning, booking, visibility, documentation, and operations
- Advance initiatives from discovery through delivery and production deployment
- Use automation, artificial intelligence, large language models, and agentic technologies to reduce manual effort and strengthen decision-making
- Define AI-enabled workflow practices covering human oversight, evaluation, observability, security, governance, and guardrails
- Create technology roadmaps connected to measurable business results
- Set technical and organizational direction while maintaining system stability, scalability, reliability, and security
- Recruit, hire, onboard, coach, develop, and retain engineering talent
- Strengthen leadership capacity and succession planning
- Administer annual merit programs for assigned teams
- Address dependencies, blockers, conflicts, shifting priorities, escalated technical problems, and production incidents
- Promote reuse of shared platforms, services, patterns, and automation capabilities
- Set engineering standards for architecture, testing, observability, security, reliability, and software delivery
- Report progress through presentations, scorecards, and business-outcome metrics
- Present engineering strategy, progress, risks, and tradeoffs to senior executives
- Keep teams aligned with quarterly commitments and service-level defect resolution
- Lead organizational and technology transformation across globally distributed teams
Requirements
- At least 7 years of progressively complex software engineering experience
- At least 4 years leading and managing software engineering teams
- Experience delivering business-critical software in complex enterprise settings
- Experience directing software delivery in agile or product-led environments
- Experience managing integrations, distributed systems, APIs, and connections between custom and commercial technologies
- Experience guiding engineering teams through ambiguity, complex dependencies, and shifting priorities
- Experience partnering with product, business, architecture, and operations leaders on strategy and execution
- Experience presenting status, technical tradeoffs, risks, and strategy to senior leadership
- Ability to link engineering investments and technical decisions to business outcomes
- Demonstrated success developing engineers, technical leaders, and emerging people managers
- Strong knowledge of contemporary software engineering, architecture, testing, reliability, security, and delivery practices
- Bachelor’s degree, or at least 4 years of equivalent work experience plus a high school diploma or GED
- Willingness to travel up to 10% domestically and internationally
- Preferred: Master’s degree in Computer Science, Software Engineering, Human-Computer Interaction, Business, or a related discipline
- Preferred: Experience with ERP, TMS, freight forwarding, supply chain management, transportation, or complex operational systems
- Preferred: Experience using generative AI, large language models, intelligent automation, or agentic technologies
- Preferred: Experience with cloud-native architecture and Azure, AWS, or Google Cloud Platform
- Commitment to a diverse and inclusive workplace
Benefits
- Three medical plan options
- Prescription drug coverage
- Enhanced fertility benefits
- Flexible Spending Accounts
- Health Savings Account with an employer contribution
- Dental and vision coverage
- Basic and supplemental life insurance
- Short-term and long-term disability coverage
- Paid observed holidays
- Two paid floating holidays for U.S. hourly employees
- Flexible Time Off for U.S. salaried employees, with no accruals or caps
- Paid Time Off for all other employees in the U.S. and Canada
- Paid parental leave
- Paid time off for community volunteering
- Charitable Giving Match Program
- 401(k) with a 6% company match
- Employee Stock Purchase Plan
- Career development, networking, and team-building opportunities
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