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F5 is a cybersecurity and enterprise SaaS company focused on application services and security. Its technology helps organizations manage digital applications across cloud environments, with capabilities designed to support application performance, availability, control, and protection.
Senior Forward Deployed Engineer, AI Cybersecurity — F5
Lead customer onboarding and technical deployments for F5’s AI cybersecurity solutions. Partner with enterprise engineering and security teams to accelerate implementation, adoption, and long-term outcomes.
Description
- Plan and lead new-customer technical onboarding, defining scope, milestones, and success measures.
- Manage the post-sales technical partnership and act as the primary contact for customer engineering and security teams.
- Create and deliver structured implementation plans that reach First Time to Value quickly and consistently.
- Surface delivery blockers, expectation gaps, and capability needs, escalating issues when appropriate.
- Coordinate handoffs and share operational knowledge across Sales, Engineering, Services, and Product.
- Build reusable processes, technical documentation, implementation templates, and internal runbooks.
- Organize support activities, triage technical problems, and work with Support and Development to resolve them.
- Represent customer needs and capture feedback that shapes the product roadmap and future services.
Requirements
- At least eight years of experience in a post-sales technical position such as TAM, Solutions Engineer, Integration Engineer, or Implementation Consultant.
- Hands-on experience developing or deploying AI systems and applications.
- Strong knowledge of enterprise infrastructure, including networking, containers, and security protocols.
- Background leading on-premises, hybrid, or complex SaaS technical deployments.
- Experience supporting enterprise customers in regulated sectors.
- Clear communication and effective project management abilities.
- Comfort working proactively and independently in a rapidly growing, ambiguous environment.
- Red Hat Certified Specialist in OpenShift Administration is preferred.
- Based in, or willing to relocate to, the Western United States and able to work in the Pacific time zone (PST).
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Benefits
- Competitive salary.
- Commission eligibility.
- Incentive compensation.
- Bonus opportunity.
- Restricted stock units.
- Benefits package.
- Career development and advancement opportunities.
- Reasonable accommodations are available for candidates.
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