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Senior Forward Deployed Engineer, AI Cybersecurity — F5
Lead customer onboarding and technical deployments for F5’s AI cybersecurity solutions. Partner with enterprise engineering and security teams to accelerate implementation, adoption, and long-term outcomes.
विवरण
- Plan and lead new-customer technical onboarding, defining scope, milestones, and success measures.
- Manage the post-sales technical partnership and act as the primary contact for customer engineering and security teams.
- Create and deliver structured implementation plans that reach First Time to Value quickly and consistently.
- Surface delivery blockers, expectation gaps, and capability needs, escalating issues when appropriate.
- Coordinate handoffs and share operational knowledge across Sales, Engineering, Services, and Product.
- Build reusable processes, technical documentation, implementation templates, and internal runbooks.
- Organize support activities, triage technical problems, and work with Support and Development to resolve them.
- Represent customer needs and capture feedback that shapes the product roadmap and future services.
आवश्यकताएँ
- At least eight years of experience in a post-sales technical position such as TAM, Solutions Engineer, Integration Engineer, or Implementation Consultant.
- Hands-on experience developing or deploying AI systems and applications.
- Strong knowledge of enterprise infrastructure, including networking, containers, and security protocols.
- Background leading on-premises, hybrid, or complex SaaS technical deployments.
- Experience supporting enterprise customers in regulated sectors.
- Clear communication and effective project management abilities.
- Comfort working proactively and independently in a rapidly growing, ambiguous environment.
- Red Hat Certified Specialist in OpenShift Administration is preferred.
- Based in, or willing to relocate to, the Western United States and able to work in the Pacific time zone (PST).
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लाभ
- Competitive salary.
- Commission eligibility.
- Incentive compensation.
- Bonus opportunity.
- Restricted stock units.
- Benefits package.
- Career development and advancement opportunities.
- Reasonable accommodations are available for candidates.
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