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ExactCare
ExactCare
501 – 1,000 Employees
HealthcareHealthcare InsurancePharmaceuticals
ExactCare is a pharmacy care management company focused on supporting people with complex, chronic medical needs. Its medication management services serve individuals in assisted living, long-term care settings, and at home, while its healthcare partnerships are designed to improve adherence, support better clinical outcomes, reduce hospital readmissions, and help control healthcare costs. ExactCare operates across all 50 states and Washington, D.C., serving more than 100,000 people nationwide with a team of more than 500 employees.
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Remote Certified Pharmacy Technician - Billing (Ohio)

Handle pharmacy billing, claims, prescription processing, and patient calls in a remote Ohio role. Support AnewHealth’s pharmacy care management services for patients with complex and chronic conditions.

USUnited StatesOHOhioRemoteFull-timeSeniorLeadEnglish RequiredBilling Specialist

Description

  • Deliver responsive customer service in a phone-based setting
  • Accurately enter substantial volumes of data and process prescription information
  • Handle prescription authorizations, clarifications, and transfers
  • Adjudicate and audit claims, including prior authorizations, billing, and eligibility verification
  • Conduct outbound patient calls
  • Resolve patient care matters through case queues
  • Coordinate communication between clinical pharmacists and medical professionals
  • Work with technicians and pharmacists to onboard new patients
  • Safeguard confidential patient records
  • Contact physicians to retrieve and verify prescription information
  • Make welcome calls and update patient medication profiles
  • Provide backup coverage during periods of high call volume
  • Answer patient questions by phone
  • Support ExactCare’s nationwide patient population in a high-volume operation
  • Demonstrate AnewHealth’s Core Values
  • Complete other assigned duties

Requirements

  • High school diploma or GED
  • Current certification from the Pharmacy Technician Certification Board (PTCB) or the National Healthcareer Association (NHA)
  • Active pharmacy technician registration with the State Board of Pharmacy
  • At least 18 years of age
  • Previous experience in a pharmacy setting
  • Ability to work in an office or remote environment while seated at a desk for approximately 90% of the time
  • Comfort working in a phone-based role
  • Ability to work independently
  • Proficiency with computer equipment, technology, and multiple software applications
  • Outstanding telephone customer service skills
  • Thorough knowledge of medications
  • Knowledge of pharmacy billing
  • Understanding of prescription processing, clarifications, and transfers
  • Strong prioritization and organizational abilities
  • Ability to protect confidential information
  • Critical-thinking and compliant documentation skills aligned with state and federal regulations
  • Eligible to work in the United States
  • Ability to commute to multiple locations within the assigned territory
  • Willingness to work extended hours when required

Benefits

  • Medical, dental, and vision insurance
  • Flexible spending account
  • Company-paid life insurance
  • Short-term disability coverage
  • Voluntary benefit options
  • 401(k) plan
  • Paid time off
  • Paid holidays

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USUnited StatesALAlabamaAZArizonaFLFloridaIDIdahoKSKansasMEMaineMIMichiganMSMississippiMOMissouriNMNew MexicoNCNorth CarolinaOKOklahomaPAPennsylvaniaSCSouth CarolinaTNTennesseeTXTexasVAVirginiaWVWest VirginiaWIWisconsinRemoteFull-timeJuniorMiddleEnglish RequiredRecruitment

Oversee recruiting systems, requisitions, analytics, and contingent workforce operations at Knowtion Health. Help support scalable hiring processes for a growing healthcare company.

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