Remote
Remote
1,001 – 5,000 Employees
B2BHR TechSaaS
Remote is a global HR technology and B2B SaaS company that helps organizations employ and pay people across borders. Its platform brings together Employer of Record, global payroll, Contractor of Record, contractor management, PEO, relocation, benefits, and compliance services for startups, mid-market businesses, and enterprises. Remote operates its employment infrastructure with in-house legal, payroll, and compliance teams, and supports integrations through REST APIs, webhooks, a CLI, and MCP connections for AI agents. The company’s platform is SOC 2 Type II and ISO 27001 certified, serving teams building distributed workforces worldwide.

Remote Booking and Scheduling Coordinator

Coordinate customer reservations and appointments remotely, keeping records accurate and handling confirmations, changes, and provider communications. Support customers through each scheduling request, from gathering preferences to following up on outstanding details.

Description

  • Handle customer questions about bookings and scheduling.
  • Collect customer preferences and necessary details.
  • Look into available dates, times, and options.
  • Arrange booking and appointment details.
  • Check customer information for accuracy.
  • Send confirmations, reminders, and updates.
  • Help customers change or reschedule bookings.
  • Contact providers when needed.
  • Keep booking and scheduling records up to date.
  • Monitor requests and identify missing details.
  • Follow up with customers as requests progress.

Requirements

  • Deliver strong customer service.
  • Pay close attention to details.
  • Communicate clearly in writing and conversation.
  • Stay organized across tasks.
  • Manage time effectively.
  • Use computers for routine tasks.
  • Work comfortably with online scheduling tools.
  • Learn new booking systems.
  • Be dependable and professional.
  • Booking or scheduling experience is useful, but not essential.

Benefits

  • Work remotely while coordinating bookings and scheduling.
  • Arrange your availability around existing responsibilities.
  • Receive training in booking systems and coordination processes.
  • Get ongoing resources and guidance.
  • Develop scheduling, communication, and organizational skills.

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