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DATAGROUP
DATAGROUP
1,001 – 5,000 Employees
ConsultingMarketingSaaS
DATAGROUP is a Germany-based provider of IT outsourcing and consulting services. Its offering covers cloud services, application management, and IT security, supported by standardized and modular solutions such as CORBOX. The company serves organizations across sectors including finance and the public sector, with operations focused on dependable, secure, and quality-assured IT services.
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On-Site IT Service Engineer

Provide on-site workplace and meeting-room IT support for DATAGROUP customers. Install, repair, and maintain PCs, network equipment, telecommunications, and specialist devices.

DEGermanyOn-siteFull-timeMiddleSeniorGerman RequiredEnglish RequiredField Engineer
VoIP

Description

  • Provide on-site service for customer orders and incidents.
  • Assist users at the IT Service Point.
  • Diagnose and support IT equipment in meeting rooms.
  • Deliver, install, repair, assemble, and upgrade PC systems.
  • Record and process incidents in a ticketing system.
  • Configure PCs with the appropriate customer image.
  • Set up and support specialist equipment, including barcode scanners and label printers.
  • Replace, install, and document network equipment such as access points and switches.
  • Patch and troubleshoot telecommunications lines.
  • Set up, dismantle, and relocate PC workstations.
  • Contribute to workplace services projects.

Requirements

  • Completed vocational training as an IT specialist in system integration or a comparable qualification.
  • Some practical technical experience; career changers and entry-level applicants are also welcome.
  • Solid knowledge of Microsoft Windows 7 or 10 and Microsoft Office 2010 or later.
  • Practical experience with standard PC and notebook hardware, particularly HP and Lenovo equipment.
  • Knowledge of telecommunications devices, including iPhones, iPads, smartphones, and VoIP.
  • Basic Active Directory knowledge is an advantage.
  • Knowledge of network technologies, remote and VPN access, print servers, and ITIL is desirable.
  • Advanced German and good written and spoken English, or another foreign language.

Benefits

  • Flexible working hours.
  • 30 days of annual leave.
  • Additional paid leave on December 24 and 31, 2026.
  • Annual salary and bonus reviews.
  • Employer-funded occupational pension.
  • Flat hierarchies, informal first-name communication, and short decision-making paths.
  • Choice of a MacBook or Windows laptop and an iPhone with dual SIM.
  • Individual professional development through a career model.
  • Structured training catalog.
  • Regular career development discussions.
  • Free parking nearby.
  • A contribution toward leasing a company bicycle through JobRad.
  • Social events including a summer party, bowling, and online quizzes.

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