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inBeat Agency
inBeat Agency
51 – 200 Employees
B2BMarketingMedia
inBeat Agency is a creative growth agency focused on influencer marketing and performance marketing. Its work spans TikTok, Instagram, and Snapchat, combining macro- and micro-influencer campaigns with user-generated content, paid media, and performance creative. The agency uses campaign data to refine creative and media decisions for measurable brand engagement and marketing results. inBeat Agency works with mobile apps, consumer packaged goods, direct-to-consumer brands, and e-commerce companies, developing tailored campaigns designed to support awareness and sales.
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Remote Account Manager – Canada

Manage client relationships and coordinate influencer, UGC, creative and paid media services at inBeat Agency. Support account growth, delivery, budgets and client reporting in a remote role based in Canada.

CACanadaZASouth AfricaRemoteFull-timeJuniorMiddleNo degree requiredEnglish RequiredAccount ManagerSales

Description

  • Serve as the main day-to-day contact for client accounts.
  • Coordinate Sales handoffs and lead internal and client kickoffs.
  • Run regular client calls and keep track of client and project health.
  • Monitor progress, budgets and timelines with the Project Manager.
  • Coordinate influencer, UGC, creative and paid media specialists.
  • Spot delivery risks and escalate issues early to help prevent client churn.
  • Identify and define opportunities to expand client accounts.
  • Track project scope and flag work requests that fall outside the SOW.
  • Gather performance insights and help prepare and present QBRs.
  • Provide Finance with SOW details and payment schedules.
  • Keep account records up to date.

Requirements

  • Excellent written and spoken English.
  • At least two years of experience in account management, client services or client success, preferably at an agency.
  • Experience managing several client accounts and stakeholders at once.
  • Working knowledge of influencer marketing, UGC or paid social, with an interest in learning across all services.
  • Clear communicator who can navigate difficult client conversations and escalate issues when needed.
  • Highly organized and detail-focused, with the ability to keep budgets, timelines and deliverables on track.
  • Commercial awareness and the ability to recognize growth opportunities while managing scope.
  • Proactive and self-directed, with the ability to work independently in a fast-paced remote setting.
  • Collaborative team player who enjoys working with delivery teams and learning from senior colleagues.
  • Experience at an influencer, UGC or performance marketing agency is an advantage.
  • Experience defining upsells or writing SOWs is an advantage.
  • Familiarity with ClickUp, Notion or a CRM is an advantage.

Benefits

  • Unlimited time off and sick days.
  • Flexible working hours.
  • Fully remote work, with the option to work from anywhere.

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