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Daimler Truck North America
Daimler Truck North America
H1B Visa SponsorAutomotiveLogisticsTransport
Daimler Truck North America develops and delivers vehicles, technologies, and services for the commercial transportation industry. Its portfolio includes medium- and heavy-duty trucks, school buses, chassis, and related transportation solutions associated with Freightliner, Western Star, and Thomas Built Buses. The company brings together engineering, manufacturing, marketing, and service expertise, with a focus on advancing innovation and sustainability across logistics, automotive, and transport.
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Reliability Engineering Support Intern – Detroit, MI (Hybrid)

Investigate truck product failures, analyze reliability data, and help coordinate corrective and field actions. Support quality, safety, troubleshooting, and customer uptime initiatives at Daimler Truck North America.

USUnited StatesMIMichigan
$21 – $29 / hour
HybridInternshipEntry levelEnglish RequiredDevOps Engineer

Description

  • Investigate emerging and systemic product issues, identify root causes, and help implement corrective actions.
  • Work with Quality, Engineering, Supplier Management, Compliance, Field Staff, and Aftersales teams to resolve complex product concerns.
  • Review product performance data and support troubleshooting activities.
  • Launch and coordinate field actions.
  • Develop materials for quality and safety review committees.
  • Conduct failure analysis and troubleshooting to determine why products fail.
  • Assess and prioritize emerging product issues.
  • Apply statistical tools to evaluate issue data, scope, and severity.
  • Contribute to cross-functional investigations, meetings, and improvement initiatives.
  • Support Service Solutions, technical bulletins, campaigns, recalls, and customer advisory letters.
  • Notify dealer technicians of urgent field actions through DTNA Solutions.
  • Submit literature requests to TechComm for bulletin and technical manual updates.
  • Evaluate financial benefits when determining whether campaigns or bulletins are appropriate.
  • Provide technical assistance to Field Staff, Field Sales Engineering, Daimler Truck Technical Support, TechMod, and other stakeholders.
  • Arrange travel with field service personnel, customers, and internal partners to troubleshoot product problems.
  • Help maintain an inclusive and welcoming workplace culture.

Requirements

  • Currently enrolled in a bachelor’s degree or higher, or graduated within one year of the position start date.
  • Studying engineering or a related technical discipline.
  • Proficient with Microsoft Office, including Excel, Word, PowerPoint, and Outlook.
  • Able to independently analyze complex problems, develop solutions, and support production or field resolution with limited guidance.
  • Customer-focused and motivated to develop practical customer solutions.
  • Comfortable working through ambiguity and continual change.
  • Strong verbal and written communication abilities.
  • Well-organized with effective planning skills.
  • Creative approach to problem-solving.
  • Able to build effective working relationships and contribute in a team setting.
  • Working knowledge of internal combustion engine operation, including mechanical, electronic, and software controls.
  • Knowledge of or experience with automotive or trucking applications.
  • Authorized to work permanently in the United States at the time of application; visa sponsorship and existing visa holders are not accepted.
  • Willing to complete a criminal background check if selected as a final candidate.
  • May be required to complete a pre-employment drug screen if selected as a final candidate.

Benefits

  • Professional development and networking opportunities, including resume reviews and mock interviews.
  • Housing and transportation stipend.
  • Employee resource groups.
  • Event ticket offerings subject to corporate availability.
  • Company-sponsored social events.
  • Relocation assistance when eligibility requirements are met.
  • Possible transition to a full-time role based on manager evaluations and business availability.

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