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M&G plc
M&G plc
5,001 – 10,000 Employees
FinanceFintechInsurance
M&G plc is an international finance and insurance business focused on savings, investments, asset management, life insurance, and wealth solutions. The company serves around 4.6 million individual clients and more than 900 institutional clients through 38 offices worldwide. Its Asset Management, Life, and Wealth businesses combine investment and insurance expertise to support long-term financial planning and investment needs.
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Operational Resilience Analyst - Stirling Hybrid

Support M&G’s life insurance business with continuity planning, resilience testing and crisis management. Help embed FCA and PRA operational resilience practices across critical services.

GBUnited KingdomHybridContractMiddleSeniorEnglish RequiredAnalyst

Description

  • Help embed the Operational Resilience framework across the business
  • Serve as the primary resilience contact and subject matter expert for M&G Life
  • Review Business Continuity Plans annually, refresh Business Impact Analyses and assess contingency options
  • Map the resources supporting critical processes, including third parties, data, technology, people and facilities
  • Identify and maintain M&G Life Important Business Services, including Service Impact Analyses and Impact Tolerances
  • Support scenario testing for Business Continuity Plans and Important Business Services
  • Develop test scenarios, run exercises and document vulnerabilities requiring remediation
  • Assist with incident and crisis management activities
  • Provide continuity and resilience training, along with informal support to stakeholders
  • Oversee operational resilience for material third-party arrangements, including facilitating meetings, recording minutes and tracking actions
  • Help oversee intra-group arrangements
  • Act as deputy for the Operational Resilience Lead when required
  • Assess resilience vulnerabilities and risks affecting Important Business Services
  • Recommend improvements that help maintain impact tolerances during disruption events
  • Support crisis management and keep senior management informed
  • Lead continuous improvement initiatives based on lessons learned

Requirements

  • Strong understanding of and interest in FCA and PRA operational resilience regulation
  • Substantial experience in an operational resilience role within financial services; life insurance experience is beneficial
  • Ability to explain core resilience disciplines, including third-party resilience and business continuity
  • Strong stakeholder management skills and the ability to build relationships across all levels
  • Experience with process analysis, improvement, change management and governance
  • Experience designing and delivering Business Continuity and Important Business Service scenario tests
  • Experience identifying resilience risks, assessing their impact and planning remediation
  • Confidence preparing and facilitating meetings with diverse stakeholder groups
  • A proactive approach with the ability to work independently and use initiative
  • Ability to manage business change and apply a resilience perspective to identify risks and issues
  • Willingness to work in a hybrid environment

Benefits

  • Pension scheme worth up to 18%, comprising 13% employer contributions and 5% employee contributions
  • Access to ShareSave and Share Incentive Plan schemes
  • Financial wellbeing resources and support services
  • 38 days of annual leave, including bank holidays
  • Option to buy up to five additional days of leave
  • Time Off When You Need It policy
  • Comprehensive paid parental leave for maternity, adoption, surrogacy and paternity
  • Private healthcare
  • Critical illness cover
  • Life assurance
  • Additional family health and protection cover options
  • Networking, support and development opportunities through employee-led networks
  • Flexible working arrangements
  • Workplace and reasonable adjustments available during recruitment

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