U.S. Bank
U.S. Bank
U.S. Bank is a diversified banking and financial services company serving consumers, businesses, and corporate clients. Its offerings span retail and branch banking, commercial banking, lending and credit underwriting, wealth management, investment and asset management, insurance, and other financial products. Customers interact with the bank through branches, digital platforms, and contact centers. With teams and operations across the United States, Canada, Europe, and India, U.S. Bank hires across a broad range of banking, finance, technology, and business functions.

Loss Prevention Analyst – Tennessee Remote

Monitor fraudulent transactions, protect accounts, and support merchant issue resolution for Elavon, U.S. Bank’s payment solutions subsidiary. Maintain accurate processing records while helping verify authorized charges.

Description

  • Review account activity for suspected financial fraud and policy violations
  • Protect accounts against potential losses
  • Coordinate with internal teams to confirm charge authorization
  • Help merchants resolve customer service concerns and suspected fraudulent activity
  • Track merchant processing metrics and maintain related records

Requirements

  • High school diploma or equivalent qualification
  • Three to five years of relevant work experience, typically
  • Ability to interpret technical and administrative guidance, answer recurring questions, and apply established solutions to similar situations
  • Experience in loss mitigation
  • Strong verbal and written communication skills
  • Proficiency navigating computers and using software such as Microsoft Office
  • Business or computer science certificate from a technical or trade school preferred
  • Ability to follow U.S. Bank policies and procedures, including the Code of Ethics and Business Conduct and applicable workplace conduct and safety requirements

Benefits

  • Medical, dental, and vision healthcare coverage
  • Basic and optional term life insurance
  • Short- and long-term disability coverage
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Two to five weeks of paid vacation based on salary grade and tenure
  • Up to 11 paid holidays
  • Adoption assistance
  • Sick and Safe Leave accrual of one hour per 30 hours worked, up to 80 hours per calendar year unless otherwise required by law
  • Incentive and recognition programs
  • Employee equity stock purchase opportunity
  • 401(k) contributions and pension

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