Hire Overseas
Hire Overseas
Hire Overseas is a recruitment agency founded in 2023 that helps businesses find overseas talent for remote roles across technical, design, marketing, administrative support, and related functions. The company works with clients in areas including consulting, marketing, and logistics, with a focus on connecting them with carefully screened candidates who can support day-to-day operations and business growth. Hire Overseas states that it accepts fewer than 1% of global applicants into its talent network.

Internal Operations Manager – Remote in the Philippines

Lead internal systems, performance workflows, and SDR operations for Hire Overseas. Improve accountability, reporting, and cross-functional processes across a distributed global team.

Description

  • Lead daily internal operations, keeping workflows efficient, documented, and free of gaps
  • Develop and maintain SOPs, performance dashboards, and departmental process documentation
  • Resolve bottlenecks and communication issues across recruitment, finance, and marketing
  • Administer tools and data tracking in Notion, Airtable, and Slack
  • Manage internal team members and enforce performance metrics and activity targets
  • Develop and maintain systems for tracking team performance
  • Conduct structured daily or weekly check-ins and ensure consistent progress toward targets
  • Oversee SDR and outbound workflows, including activity tracking, pipeline hygiene, and cadence management
  • Establish and enforce outreach standards, scripts, and quality benchmarks
  • Analyze SDR performance data and deliver structured coaching and feedback
  • Coordinate target communication and tracking between SDR leads and company leadership
  • Support onboarding, internal reporting, and weekly operations meetings
  • Provide leadership with timely insights into performance, blockers, and operational risks
  • Keep internal records accurate and organized
  • Complete the multi-stage hiring process, including interviews, assessments, and background or reference checks

Requirements

  • At least four years of experience in operations, project management, or business administration
  • Demonstrated experience managing SDRs or outbound sales teams in a BPO or comparable high-volume environment
  • A proven record of creating and enforcing performance accountability systems for distributed teams
  • Strong organizational and systems-thinking skills, supported by disciplined documentation practices
  • Excellent written and verbal communication abilities
  • Experience using Notion, Airtable, Asana, or ClickUp
  • Ability to manage competing priorities and work independently with limited oversight
  • Availability during US business hours
  • An updated resume
  • A one- to two-minute Loom video introducing yourself and outlining your operations and team management experience
  • Submission of a Loom video is required to advance in the hiring process

Benefits

  • Paid time off according to company policy
  • Company holidays observed in accordance with internal guidelines
  • Fully remote work arrangement
  • Payment in USD twice monthly, on the 15th and 30th
  • Direct collaboration with founders and department heads on cross-functional initiatives
  • Opportunity to shape internal systems at a growing global talent company

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