LogoFresh Jobs Ahead
First Central
First Central
1,001 – 5,000 Employees
Skilled Worker Visa SponsorConsultingFinanceLogistics
First Central is a UK-based insurance group with career opportunities spanning finance, governance, technology, data, consulting, and logistics. Its teams work across Haywards Heath, Guernsey, Gibraltar, and Manchester, with remote roles also available. First Central emphasizes an employee-focused culture, sustainability, and flexible working while hiring across a broad range of business and specialist functions.
LinkedIn
Company Jobs

First Central Claims Fraud Administration Handler, 12-Month Fixed-Term Contract, Haywards Heath Hybrid

Support fraud administration across First Central’s motor and home insurance operations. Coordinate referrals, litigation, claims records, supplier activity and investigation support.

GBUnited KingdomHybridFull-timeMiddleSeniorEnglish RequiredAdministration

Description

  • Assign new claim referrals to Operational and Complex Fraud colleagues
  • Coordinate incoming litigation to ensure fraud investigators allocate and progress each case
  • Refer new claims to approved supplier partners
  • Maintain internal management information records at key claims stages for fraud investigators
  • Follow up with suppliers on unpaid invoices and complete debt sheets
  • Escalate urgent actions to team leaders and fraud investigators
  • Request and oversee CRU certificates, notifying the DWP when claims settle or close
  • Assist fraud investigations and Counter Fraud team leaders
  • Follow applicable regulatory, health and safety, company and other relevant standards

Requirements

  • Previous experience in an administrative position
  • Experience in the motor insurance sector
  • Background working in a fraud-related environment
  • Strong organisation and time-management skills, with the ability to prioritise independently
  • Clear verbal and written communication skills
  • Proficiency with Microsoft Office, including Outlook, Word and Excel
  • Ability to meet regulatory obligations, including TCF, DPA and AML requirements
  • Willingness to follow health and safety policies and company standards and regulations

Benefits

  • 12-month fixed-term employment
  • Hybrid arrangement after the first three months, with four home-working days and one office day each week
  • Flexibility to work from the office more frequently
  • 37.5-hour working week from Monday to Friday

Related Jobs